Team Manager, External Workforce Solutions

Responsibilities

• Act as product owner of the vendor management system (VMS) to ensure accurate tracking and reporting of external labor.
• Main point of contact (POC) for Beeline reporting and supplier onboarding, training, and questions.
• Provide oversight and guidance to the VMS team members.
• Work with Compliance and Legal to ensure onboarding and offboarding of external workforce follow company and regulatory policies.
• Onboard suppliers and coordinate service requirements; manage new business integration to ensure a smooth transition.
• Develop and deliver workforce reporting and analytics to business partners and senior management.
• Develop and implement strategies to achieve service level metrics.
• Conduct supplier meetings regarding open positions and recruiting strategies.
• Manage operational issues between the company, business partners and suppliers regarding VMS system, order fulfillment, workflow and back-office practices.
• Afford assistance in the coordination and oversight of internal audits and conduct continuous self-monitoring to ensure compliance with company and regulatory policies.

Qualifications

• Bachelor’s degree in a business field or equivalent experience.
• Eight years of external workforce program management experience.
• Experience managing performance metrics and service level agreements.
• In-depth knowledge of VMS tools.
• Communication skills to present information to audiences at all levels of the organization.
• Strong problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced environment.

Preferred Qualifications

• Experience using Beeline.
• Leadership experience managing global remote teams.
• Strong team player with hands-on, can-do attitude.
• Strong problem solving and thinking outside the box.
• Experience with SAP/Ariba and CLM (Contract Lifecycle Management) tools.

Working Conditions

Hybrid office environment: 3 days in office (Baltimore/Cedar Rapids/Denver/Philadelphia)

Occasional travel

Pay

The Salary for this position generally ranges between $95,000 - $126,000 annually.