Business Solutions Manager, Workforce Staffing

About the role

The WFS Expansions team drives growth for WFS across Amazon. We identify hiring constraints and design staffing solutions that enable businesses to scale. Our team works directly with senior leaders across Amazon to solve complex hiring challenges. We combine business strategy, operational execution, and technical problem-solving to build the future of workforce staffing at Amazon. Our work directly impacts Amazon's ability to grow by removing hiring bottlenecks that constrain business operations.

Responsibilities

• Engage with executive leadership across Amazon organizations to identify hiring constraints and business expansion opportunities. Conduct discovery sessions with senior stakeholders to understand hiring challenges, operational constraints, and growth objectives. Build trusted relationships with business leaders to position WFS as a strategic hiring partner. Navigate organizational complexity to drive consensus and act as the primary business contact throughout evaluation and commitment phases.
• Design tailored hiring solutions using WFS products and services that address specific business needs with focus on cost optimization, speed to hire, and quality outcomes. Build comprehensive business cases including ROI analysis, implementation timelines, resource requirements, and risk mitigation strategies. Partner with internal solutions design teams, technical partners, and product teams to validate solution feasibility. Assess system capabilities, operational readiness, and technical constraints. Negotiate priorities and secure commitments across cross-functional teams to ensure solution viability before customer commitment.
• Manage a portfolio of business opportunities across multiple lifecycle phases from discovery through commitment. Define and track key metrics for opportunity health, conversion rates, and business impact. Prioritize opportunities based on strategic value, feasibility, and organizational readiness.

Qualifications

• Bachelor's degree or equivalent in Business, Program Management, Human Resources, Employment Law, Computer Science, Finance, Computer Information Systems, Engineering, Operations Research or a related field
• 2+ years of experience managing teams or leading cross-functional initiatives
• 4+ years of Go-To-Market, Business Development, Sales, or Consulting experience (preferred)
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization (preferred)
• Experience in program, project or product management, or leading product implementation (preferred)
• Experience using data analysis to drive business decisions (preferred)

Benefits

Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

Pay

Base salary range for this position is listed below. Final compensation will be determined based on factors including experience, qualifications, and location.
USA, TN, Nashville - $113,300.00 - $160,000.00 USD annually
USA, TX, Austin - $125,800.00 - $170,200.00 USD annually
USA, VA, Arlington - $125,800.00 - $170,200.00 USD annually
USA, WA, Seattle - $125,800.00 - $170,200.00 USD annually

Schedule

Not specified