Team Manager Dental Solutions

Candidate must be a U.S. Citizen (due to contractual/access requirements).

About the role

This position manages activities of various IT personnel in support of the Dental Solutions Application Portfolio. Responsibilities include making decisions on personnel actions (promotions, hiring, terminations), developing talent, addressing resource management, cultivating staff capabilities, planning and coordinating work, and managing performance. The role oversees daily operations, controls expenses within the operating unit, and ensures budget goals are met. It involves coordination, implementation, problem-solving, communication, and training for new technologies and processes.

Responsibilities

• Provide subject-matter direction and guidance to lower-level staff.
• Train, develop, and mentor staff.
• Assign, monitor, and review progress and accuracy of work.
• Provide technical leadership in first-line resolution of complex technical problems.
• Provide staff management oversight, including hiring, promoting, separating, or making recommendations regarding same.
• Conduct performance reviews and assess, manage performance.
• Engage in skills assessments and promote professional development of staff.
• Assign tasks, schedule work, and establish priorities.
• Adhere to departmental budgeting and fiscal responsibilities.
• Oversee process for recording hours.
• Schedule work and assignments to maximize appropriate use of resources.
• Optimize the utilization of resources by applying appropriate concepts, technologies, and workflows.
• Provide deep expertise in assigning and overseeing work of staff.
• Visualize, articulate, and solve moderately complex problems/issues.
• Communicate effectively with all levels of the organization.
• Connect strategy to employee’s job responsibility.
• Participate in training and development to remain current in field(s) of expertise.
• Actively participate in project teams and manage and track project details.
• Promote continuous improvement of processes and delivery of results within assigned unit/area.
• Ensure compliance with corporate standards, policies, and regulations (SOX, SSP, DIACAP, PHPLC, etc.).
• Provide leadership during periods of transition as the organization changes to respond to business opportunities/challenges, new technologies, legislation, and other environmental factors.
• Other duties as assigned or requested.

Requirements

• Bachelor's Degree in Information Technology or related field. Substitution: 6 years of experience specific to the Dental Solutions Application Portfolio (e.g., Concordia Claims Processing & RENO, Portal applications, UCD billing, etc.) may be substituted for the Bachelor’s degree (in addition to other required experience).
• 5 - 7 years of experience in Information Technology.
• 1 - 2 years of experience leading projects/groups.
• Must be a U.S. Citizen.

Skills

• IMS, DB2, Oracle, and Teradata Databases
• Data Warehousing
• COBOL, Visual Basic, C, C++, SAS, Java/JavaScript Framework, PEGA, CSS3, Mobile, JSON, Cognos, Hadoop, SQL, J2EE, HTML5/XML, Business Object, .net
• Project Management Tools (Waterfall, Agile, Rational)

Preferred Qualifications

• Certification in application areas such as Java Developer, DB2, Cognos, PEGA, Enterprise Architect (SCEA), Project Management, Certified Quality Analyst (CQA), Scrum Master Certification, Lean/Six Sigma Certification.

Work Environment

• Position Type: Office-based
• Travel Required: No
• Teaches/trains others regularly
• Rarely travels regularly from the office to various work sites or from site-to-site
• Works primarily out-of-the office selling products/services: Never
• Physical work site required: No
• Lifting up to 10 pounds: Occasionally
• Lifting 10 to 25 pounds: Rarely
• Lifting 25 to 50 pounds: Rarely

Pay

Pay Range Minimum: $102,700.00

Pay Range Maximum: $164,600.00

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential that may apply for certain locations.