Dental Team Manager

Scope of Responsibilities

• Schedule and manage the day-to-day visit logistics of the Dental Teams
• Reports to the Director of Operations and forms a partnership with the School Relationship Manager (SRM)
• Establishes joint accountability for state performance
• Works as a team with School Relationship Managers
• Serves as the key liaison between the field staff, operations, and practice owners
• Dental team management responsibilities include:
• Facilitation of field team schedules
• Managing dental team issues (equipment, staffing, travel, personnel issues, etc.)
• Ensuring field teams have appropriate information on visit dates
• Managing and tracking dental team performance and compliance issues
• Familiarity of state rules and regulations regarding team certification and composition
• Receiving daily updates from dental teams in the field
• Approving payroll
• Maintains short-term dental team capacity by reviewing upcoming dates with excess capacity and working with SRM to pull visits forward as appropriate
• Communicates daily with the Team Leaders and dentists to support service delivery, problem solving, conflict resolution, and team building
• Reviews feedback from clinical teams and elevates as appropriate

Essential Functions

• Works as team with School Relationship Managers
• Serves as the key liaison between the field staff, operations, and practice owners
• Dental team management responsibilities include:
• Facilitation of field team schedules
• Managing dental team issues (equipment, staffing, travel, personnel issues, etc.)
• Ensuring field teams have appropriate information on visit dates
• Managing and tracking dental team performance and compliance issues
• Familiarity of state rules and regulations regarding team certification and composition
• Receives daily updates from dental teams in the field
• Approves payroll
• Maintains short-term dental team capacity by reviewing upcoming dates with excess capacity and working with SRM to pull visits forward as appropriate
• Communicates daily with the Team Leaders and dentists to support service delivery, problem solving, conflict resolution, and team building
• Reviews feedback from clinical teams and elevates as appropriate

Scope of Responsibilities

• Schedules and manages the day-to-day visit logistics of the Dental Teams
• Reports to the Director of Operations and partners with the School Relationship Manager (SRM)
• Establishes joint accountability for state performance
• Works as a team with School Relationship Managers
• Serves as the key liaison between the field staff, operations, and practice owners
• Dental team management responsibilities include:
• Facilitating field team schedules
• Managing dental team issues (equipment, staffing, travel, personnel issues, etc.)
• Ensuring field teams have appropriate information on visit dates
• Managing and tracking dental team performance and compliance issues
• Familiarity of state rules and regulations regarding team certification and composition
• Receiving daily updates from dental teams in the field
• Approving payroll
• Maintaining short-term dental team capacity by reviewing upcoming dates with excess capacity and working with SRM to pull visits forward as appropriate
• Communicating daily with the Team Leaders and dentists to support service delivery, problem solving, conflict resolution, and team building
• Reviewing feedback from clinical teams and elevating as appropriate

General Working Conditions

• Sitting for long periods of time at a computer
• Effective communication with others
• Sit, stand, walk
• Use hands to handle keyboard, telephone, paper, files, and other office equipment
• Occasionally lift and/or move up to 15 pounds
• Interact with others
• Moderate noise levels in the work environment

About the Role

The nation's largest in-school dental program is seeking a Dental Team Manager to facilitate in providing dental services to children who may not otherwise receive dental care. Smile America Partners has been changing lives since 1999, offering preventive and restorative care to approximately 500,000 children annually. Our team works closely with school relationship managers to ensure seamless service delivery and maintain high standards of care.

Qualifications

• Experience in dental team management
• Strong communication skills
• Ability to work independently and as part of a team
• Knowledge of state rules and regulations regarding team certification and composition
• Basic computer skills

Benefits

Smile America Partners offers evenings, weekends, and summers off! Full-time positions with competitive compensation packages, excellent benefits, and the rewarding opportunity to make a difference in the lives of underserved children.

Pay

Competitive compensation based on experience and qualifications.

Schedule

Monday-Friday, 9am-5pm.