Jobs · Healthcare · Michigan

Dental Team Manager

Smile America Partners · Farmington Hills, MI · 3 mo ago
HealthcareFull-time

Scope of Responsibilities

  • Works as team with School Relationship Manager
  • Serves as the key liaison between the field staff, operations, and practice owners
  • Dental Team Management Responsibilities Include:
    • Facilitation of field team schedules
    • Managing dental team issues (equipment, staffing, travel, personnel issues, etc.)
    • Ensuring field teams have appropriate information on visit dates
    • Managing and tracking dental team performance and compliance issues
    • Familiarity of state rules and regulations regarding team certification and composition
    • Receiving daily updates from dental teams in the field
    • Approving payroll
    • Maintains short term dental team capacity by reviewing upcoming dates with excess capacity and working with SRM to pull visits forward as appropriate
    • Communicate daily with the Team Leaders and dentists to support service delivery, problem solving, conflict resolution and team building
    • Reviews feedback from clinical teams and elevates as appropriate
  • Jointly accountable for school performance with School Relationship Manager

Essential Functions

  • Works as team with School Relationship Manager
  • Serves as the key liaison between the field staff, operations, and practice owners
  • Dental Team Management Responsibilities Include:
    • Facilitation of field team schedules
    • Managing dental team issues (equipment, staffing, travel, personnel issues, etc.)
    • Ensuring field teams have appropriate information on visit dates
    • Managing and tracking dental team performance and compliance issues
    • Familiarity of state rules and regulations regarding team certification and composition
    • Receiving daily updates from dental teams in the field
    • Approving payroll
    • Maintains short term dental team capacity by reviewing upcoming dates with excess capacity and working with SRM to pull visits forward as appropriate
    • Communicate daily with the Team Leaders and dentists to support service delivery, problem solving, conflict resolution and team building
    • Reviews feedback from clinical teams and elevates as appropriate
  • Jointly accountable for school performance with School Relationship Manager

Working Conditions

  • This position entails sitting for long periods of time at a computer.
  • While performing duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files and other office equipment as deemed necessary.
  • The employee will occasionally lift and/or move up to 15 pounds.
  • The work environment requires appropriate interaction with others.
  • The noise level in the work environments is moderate.

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