Team Lead, Site Operations (Oncology)

About the role

ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

Responsibilities

• Supervising a team of site operations staff (e.g., Clinical Research Coordinators, Clinical Research Nurses)
• Oversight of daily workloads and priorities
• Timely and accurate completion of site start-up, maintenance, and close-out tasks in line with SOPs and study plans
• Monitoring site operations metrics and contributing to actions that improve efficiency and site experience
• Collaboration with project management, monitoring, and other functions to resolve site-related issues
• Supporting training, development, and performance management of team members
• Contributing to the enhancement of site operations processes, tools, and documentation

Requirements

• Industry Clinical Research experience (non-hospital/non-academic) with a focus in Oncology
• 4+ years of experience as a Clinical Research Coordinator
• Prior lead or mentoring responsibilities preferred
• Good understanding of clinical trial processes, GCP, and site documentation requirements
• Strong leadership, communication, and organizational skills
• Able to manage multiple studies and priorities in a fast-paced environment
• Collaborative, solution-oriented mindset with focus on quality and customer service
• Bachelor’s degree in life sciences, healthcare, business, or a related field

Qualifications

• Experience in Oncology (Phase II-IV) clinical trials
• Leadership and mentoring experience
• Understanding of clinical trial processes and GCP guidelines
• Excellent organizational and communication skills
• Ability to handle multiple projects simultaneously

Skills

• Strong leadership and mentoring skills
• Effective communication and collaboration abilities
• Proficiency in managing clinical trial operations
• Knowledge of regulatory standards and compliance

Benefits

At ICON, we offer a comprehensive benefits package designed to support your well-being and work-life balance. This includes various annual leave entitlements, health insurance options, retirement planning, and a global Employee Assistance Program (EAP).

Pay

Competitive salary with additional benefits tailored to your needs.

Schedule

Monday – Friday; 8:00am – 5:00pm (no weekends or holidays)