Oncology Nurse Team Lead

About the role

As an Oncology Nurse Team Lead, you will oversee and manage one or more of our frontline nurse teams, ensuring their ability to deliver the highest standards of clinical care and operational efficiency as they advocate, coach, and provide members with clinical guidance throughout their care journey. Reporting to the Nurse Manager, you will manage clinical escalations, provide ongoing training, coaching, and mentoring to your teams, drive the productivity and performance of your team, and foster cross-team collaboration.

Responsibilities

• Manage clinical escalations and provide ongoing training, coaching, and mentoring to your teams.
• Drive the productivity and performance of your team and foster cross-team collaboration.
• Communicate feedback to our clinical leadership from members, providers, and your teams.
• Lead team meetings such as weekly team huddles to drive queue management, prioritization, and performance.
• Monitor assignments and ensure queues are effectively and efficiently managed.
• Address issues and challenges through coaching, mentorship, and performance improvement plans.
• Identify and prioritize member needs and assist with care coordination and clinical support.
• Provide clinical expertise in medical, behavioral, and crisis management.
• Support the development and maintenance of resources, optimize schedules, and contribute to updating policies and procedures.
• Conduct root-cause analyses to identify knowledge, data, or procedure gaps.
• Promote the Thyme Care vision and strategy.
• Be available for urgent clinical escalations and clinical consult support.
• Provide Nurse overflow, holiday, and on-call coverage support as needed.
• Develop strategies to promote culturally competent care and close the health literacy gap.

Requirements

You must have a BSN. You have at least 8 years of nursing experience, with 2 years as a people manager in oncology and/or case management. Additionally, you are certified as an Oncology Certified Nurse (OCN), Advanced Oncology Certified Nurse (AOCN), Advanced Oncology Certified Nurse Specialist (AOCNS), or Certified Case Manager (CCM).

Qualifications

You are a strong collaborator who understands what it's like to lead a team in a growing and evolving environment. You’ll ensure your team meets and exceeds the standards set while collaborating with the rest of the organization. You are a winsome and articulate listener and communicator who builds rapport and excellent working relationships with your team, leadership, and stakeholders. You have a proven track record of success within scaling businesses, fast-paced environments, and startups. You understand that rapid changes to the business, strategy, organization, and priorities is par for the course… and part of the adventure. You know your team’s strengths and what motivates them, and you strive to keep morale high while constantly challenging them to beat their best and never lose sight of the goal. You are never afraid to get your hands dirty, but you can also take a step back and connect the company’s strategy to your team’s performance and execution. You have a desire to learn how to use new technologies. You are a self-starter and don’t need anyone to tell you when to do something. You are always solving problems and going the extra mile for others.

Skills

Experience with video chatting, Google Suite, Slack, electronic health records or comfort in learning new technology is essential.

Benefits

Individual pay decisions are based on several factors, including qualifications, experience level, skillset, and balancing internal equity relative to other Thyme Care employees. The base salary for this role is $103,500. The salary range could be lower or higher than this if the role is hired at another level.

Pay

The base salary for this role is $103,500. The salary range could be lower or higher than this if the role is hired at another level.

Schedule

N/A