Jobs · Healthcare · Arizona

Clinical Lead, Oncology Nurse

United Urology Group · Phoenix, AZ · Yesterday
HealthcareFull-time

Why Join Us?

At United Urology Group, our employees are at the heart of our mission and have incredible opportunities to impact our patients' lives with their urologic care. We foster a culture that thrives on compassion, teamwork, integrity, and diversity, all of which start with our staff! We deliver a cohesive approach to urologic care that provides patients with access to experienced specialists, a superb team of healthcare professionals, and the most advanced technology for patient treatments and therapies. We offer competitive salaries and a great work/life balance: enjoy your weekends! UUG offers outstanding benefits, including tuition reimbursement, health, dental, and vision insurance, corporate discounts, and much more!

Job Description

The Clinical Lead, Oncology Nurse serves as the clinical and operational leader for nursing services within the outpatient oncology practice. This role is responsible for ensuring safe, high-quality patient care delivery, supporting nursing staff development, and maintaining efficient infusion and clinic workflows. The Clinical Lead partners closely with providers, pharmacy, revenue cycle, and administrative leadership to optimize patient outcomes, regulatory compliance, and practice performance. This is a hands-on leadership role requiring both direct patient care and day-to-day clinical oversight.

Primary Duties & Responsibilities

  • Clinical Leadership & Patient Care

    • Oversee daily clinical operations of the infusion suite and nursing workflows

    • Ensures adherence to oncology standards (ONS guidelines, chemotherapy safety, hazardous drug handling)

    • Makes sure treatment plan accuracy, MAR completeness, and documentation integrity

    • Serves as escalation point for clinical concerns, adverse events, and complex patient scenarios

    • Promotes a culture of safety, accountability, and evidence-based practice

  • Operations & Workflow Management

    • Coordinates daily staffing assignments and patient flow to optimize chair utilization and minimize delays

    • Ensures end-of-day processes are completed (e.g., MAR reconciliation, charge capture readiness, documentation completion)

    • Oversees treatment plan workflows, including coordination with authorization and pharmacy teams

    • Identifies and addresses workflow gaps impacting patient care, throughput, or revenue cycle performance

    • Supports implementation of new programs, protocols, and clinical initiatives

  • Staff Supervision & Development

    • Provides direct supervision, coaching, and mentorship to nursing staff (RNs, LPNs, MAs as applicable)

    • Ensures appropriate onboarding, orientation, and competency validation for nursing staff

    • Marks staff performance and adherence to scope of practice and clinical protocols

    • Addresses performance concerns in collaboration with leadership (verbal coaching, corrective action, PIPs as needed)

    • Identifies staffing needs and participates in recruitment, interviewing, and hiring

  • Care Coordination & Patient Experience

    • Ensures effective coordination of care across the multidisciplinary team (providers, navigation, pharmacy, RCM)

    • Promotes high-quality patient education, including chemotherapy/immunotherapy teaching (preferably in-person when appropriate)

    • Makes sure patient communication workflows (triage, callbacks, inbox management) are timely

    • Ensures timely follow-up and continuity of care

  • Leadership & Team Development

    • Serves as liaison between nursing staff, providers, and practice leadership

    • Participates in leadership meetings, contributing to operational and clinical strategy

    • Collaborates with pharmacy, supply chain, and administrative teams to ensure resource availability and operational readiness

  • Compliance & Quality

    • Maintains compliance with regulatory, accreditation, and safety standards

    • Supports quality improvement initiatives and participates in audits (documentation, chemotherapy safety, billing readiness)

    • Tracks and addresses trends in errors, near misses, or workflow breakdowns

Qualifications

  • Active RN license in state of practice

  • Minimum 3–5 years of oncology nursing experience (infusion experience strongly preferred)

  • BSN

  • ONS Chemotherapy/Immunotherapy Certification (or willingness to obtain within defined timeframe)

  • Strong knowledge of oncology workflows, treatment plans, and medication safety

  • Preferred Oncology Certified Nurse (OCN)

  • Experience in outpatient/community oncology setting

  • Knowledge, Competencies & Skills

    • Clinical Expertise: Strong foundation in oncology care delivery and patient management

    • Operational Leadership: Ability to build and optimize workflows that support efficient, high-quality care

    • Program Development: Experience launching or scaling clinical programs and driving growth

    • Collaboration: Works effectively across physicians, APPs, nursing, and administrative teams

    • Data-Driven Decision Making: Uses metrics and performance data to drive improvements

    • Patient-Centered Focus: Commitment to delivering exceptional patient experiences

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