Team Lead (Renal/ Rheumatology)

Department: Pulmonary/Renal/Rheumatology Clinic Med Spec | Schedule: Full Time

About the role

Responsible for the optimal functioning of the department by ensuring patients receive quick access, excellent customer service, quality patient care and are referred to the appropriate sources.

Requirements

• Education: Associate’s degree in Business or related field (or equivalent combination of formal education and experience).
• Experience: At least three years of relevant work experience with one of the required years in healthcare, customer service, managed care or medical insurance.

Skills

• Ability to mentor, guide and motivate direct reports through demonstration of best practices and leading by example.
• Excellent organizational skills to set priorities and efficiently complete assigned work.
• Ability to effectively speak, read, and write English.
• Excellent communication, interpersonal and problem solving skills.
• Excellent customer service skills and ability to communicate in a courteous, pleasant and professional manner with patients, general public, staff members, outside agencies, and all other internal and external contacts.
• Ability to work independently and to make decisions based on department policies and established procedures.
• Demonstrated technical competency using standard hospital computer systems including Microsoft Office (Word, Excel, Outlook), web browsers, and hospital registration systems.
• Must be able to maintain strict protocols of all confidential or sensitive information.

Pay

Compensation range: $47,500.00 – $66,500.00. This range offers an estimate based on the minimum job qualifications; base pay is determined comprehensively considering education, experience, skills, certifications/licensures, business/organizational needs, internal equity, and market-competitiveness. Range is based on Boston-area data and subject to modification based on geographic location.

Benefits

• Medical, dental, vision, and pharmacy benefits
• Discretionary annual bonuses and merit increases
• Flexible Spending Accounts
• 403(b) savings matches
• Paid time off
• Career advancement opportunities
• Resources to support employee and family well-being

Schedule

Full Time