Team Lead, Petsense

Overall Job Summary

This position assists the Store Manager and Assistant Store Manager in executing operational, sales, and merchandising objectives by providing outstanding customer service. The role also promotes a safe and productive work environment and trains Team Members on policies and procedures.

Essential Duties and Responsibilities

- Maintain regular and predictable attendance. - Work scheduled shifts and be flexible to work varied hours, days, nights, weekends, and overtime. - Uphold and enforce policies and procedures. - Support selling initiatives (TEAM): - Thank the Customer - Engage with the customer and/or pet - Advise products or services - Make it Memorable

Required Qualifications

Experience: Retail experience and/or pet/live animal knowledge is preferred. Supervisory experience is preferred. Must be at least 18 years old and have a valid driver's license. Education: High school diploma or equivalent preferred, but not required. Must be able to read, write, and count accurately.

Preferred Knowledge, Skills, or Abilities

- Pet/Live Animal, pet food, pet product knowledge is preferred. - Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. - Basic computer skills. - Ability to perform and execute principle responsibilities of Team Members.

Working Conditions

- Generally working inside with moderate noise. - Indoor floors and outdoor lots are hard surfaces (concrete, asphalt, etc.), with adequate lighting and temperature. - Work shifts vary from one store to another, typically no less than 4 hours and may exceed 8 hours. - Promote a safe and productive work environment for Team Members and customers, adhering to Company safety training and guidelines.

Physical Requirements

- Non-sedentary position. - Physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely. - Operate all equipment related to job duties efficiently, safely, properly, and accurately. - Read, write, and count accurately to complete all documentation. - Utilize strong written and verbal communication skills to communicate effectively with team members and customers. - Process information/merchandise through the point-of-sale system. - Handle and be in contact with birds/poultry. - Move and transfer live animals, equipment, and merchandise weighing up to 50 pounds. - Successfully complete all required training and certification. - Ability to drive or operate a vehicle for business needs. - Lifting 50+ pounds.

Disclaimer

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A Team Member should perform all duties as assigned by their supervisor.

Company Info

At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. They drive everything we do, and we support them with a comprehensive and accessible total reward package. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part-time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.

Nearest Major Market

Cookeville

Nearest Secondary Market

Nashville