Team Lead, Operations

Essential Duties and Responsibilities

• Train new and existing associates in specific distribution activities to help achieve established customer demands.
• Train new and existing associates on current Standard Operating Procedures, which includes but is not limited to shipping, receiving, picking, and/or quality control.
• Assist in forklift operation and certification for new and existing associates.
• Oversee and coordinate unloading of inbound shipments, orderly stacking of product, and the picking and staging of outbound shipments in accordance with the highest possible levels of productivity. Verify required inbound/outbound paperwork with drivers, ensuring that all products are properly counted.
• Efficiently and accurately load orders according to the appropriate doors and trailers.
• Research discrepancies that may occur in the shipping and receiving process.
• Prepare required activity reports accurately and efficiently for site management.
• Verify products and/or orders meet quality standards, including reporting any damages or discrepancies. Stack, package, shrink wrap, and label product(s).
• Participate in quality meetings.
• Knowledgeable and complies with relevant ISO standards that impact this position, department, and company. Responsible for executing all safety protocols. Accomplish all job tasks in a manner that promotes safety. Maintain a clean, neat, orderly work area, and assist in security of the warehouse. Comply with all Standard Operating Procedures, corporate and site-specific policies, safety rules, and OSHA/MSDS Standards. Participate in safety meetings.
• Direct the operations of the warehouse work team to achieve prescribed objectives. Assist associates and temporary labor in the completion of productivity sheets and accurate capture of production and payroll hours. Assist Supervisor in maintaining the level of employees consistent with a productive workforce. Participate in establishing work schedules. Ensure that the schedules are correctly implemented and that jobs are assigned effectively and completed properly. Assist the Operations Supervisor in ensuring that all associates handle products according to all prescribed quality procedures and guidelines.

Responsibility and Authority

• Initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality system; to identify and record any problems relating to the product, process, and quality system; to initiate, recommend, or provide solutions through designated channels.
• Participate in department meetings.

Minimum Required Qualifications

• High school diploma or general education degree (GED).
• 1 year experience working in a logistics/distribution/relevant environment.
• Able to operate MHE.
• Able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.
• Satisfactory completion of a forklift training program.

Skills, Knowledge, and Abilities

• Basic computer skills.
• RF Scanners.
• WMS functions.
• English (reading, writing, verbal).
• Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products.
• Strong attention to detail, accuracy, and accomplish job task in a timely manner.
• Ability to perform duties with minimal supervision or guidance.
• Ability to communicate effectively and respectfully with all levels of the organization.
• Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.

Prior Experience

• 2-4 years’ experience working in a warehouse/logistics/distribution environment.
• 2-4 years proven forklift experience.
• Current or prior MHE certification.

Physical Demands

• Occasionally: Hand & Finger manipulation, Sitting, Handling product and/or packaging materials.
• Frequently: Bending.
• Constantly: Walking and Standing.
• Ability to Lift/Carry and Push/Pull: 21-50 pounds.
• Reach above shoulder, reach outward, squat, or kneel.

Work Environment

• While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

Reasonable Accommodations

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Base Pay Range

Expected base pay range is $19.00-$23.00 hourly. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Benefits

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

Equal Employment Opportunity

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law.