Team Lead

SHINE: HOW WE SHOW UP

Service – Our foundation is care for the guest and team experience.
Hospitality – We treat others with respect and dignity. All are welcome.
Intentional – No detail is too small and nothing happens by accident.
Nurturing – We value learning and curiosity through training and innovation.
Excellence – We hold ourselves to the highest standards in safety and service.

PAY

$24–$28/ hr with tip share
Base rate for team leads is $20.50/hr
With tip share it is reasonable to expect $26–$28/hr

WHY HOMESTATE

• Free delicious meals every shift
• Affordable benefits
• 100% company-paid life insurance
• Employee assistance program
• Advancement opportunities available
• Slip-resistant shoe program
• We play an active role in our communities
• We value transparent communication
• We lead with compassion

Essentials That You Bring

• Mastery of all core competencies (Guest Focus, Action-Oriented, Resilient and Collaborative) for Service Team Member role
• Resourcefulness: Secure and deploy resources (such as people, time, equipment, materials, and support) effectively and efficiently. Adapt quickly to changing resource requirements. Bring ideas for areas of improvement to management.
• Influential: Inspire team members to gain their support and commitment. Empower and lead by example.
• Situationally Adaptable: Adapting in real time to match the shifting demands of different situations. Change training or communication delivery for different types of learners. Observe situational and group dynamics to select the best approach for a successful shift.
• Install Trust: Gain the confidence and trust of others through honesty, integrity, transparency and authenticity. Honor commitments & practice professional discretion.
• Follow all HomeState standards, sanitation guidelines, policies or procedures to ensure that you are serving guests the highest quality, delivering caring hospitality, and that you are embodying the HomeState mission and core values.
• Maintain regular, predictable attendance, which includes attendance at all scheduled shifts, training and meetings. Ensure storefront, service, bathroom and kitchen areas are clean, organized and appealing to guests.
• Take pride in your work each day to make things a little better than they were yesterday. Serve as an ambassador, both internally and externally in the community.

Team Leads

• Lead and train in collaboration with management
• Maintain standards and ensure a safe, healthy working environment
• Assist with ordering and receiving products
• Open or close the shift which includes monitoring attendance, breaks, cash management, shift reports, waste log, restaurant emails, reporting performance issues, inventory count, ordering, or other non-supervisory tasks as assigned by Management or outlined in the administrative duties matrix

Physical Requirements

• Ability to remain in a stationary position for long periods of time (6 or more hours per shift, excluding break times)
• Ability to lift, push, pull, or carry up to 40 pounds (examples include beverage cambros, ice buckets, tray of food & drinks, and taking out the trash)
• Ability to frequently bend and reach overhead (examples include stocking supplies and cleaning equipment)
• Ability to recognize, perceive, communicate and/or comprehend directions and spatial cues as expected in a restaurant (examples include“behind” and “corner”)
• Must possess dexterity to to reach for, grasp and manipulate objects (examples include mopping, scooping ice, using a squeeze bottle)
• Ability to regularly move around the restaurant from guests areas to kitchen areas while carrying items (such as beverage racks and food trays)
• Must be able to work in a constant state of alertness and safe manner. May be required to occasionally work in outdoor weather conditions or fluctuating temperatures (such as in the patio dining areas)

Requirements

• 1-2 years in the restaurant industry with guest facing roles preferred
• Personable and enjoys working with people and a diverse team
• Passion for food & hospitality
• Availability to work a minimum of five days per week. Extended hours and/or a sixth day may occasionally be required
• Weekends, day shifts and evening shifts may be required
• Willingness to learn both kitchen team lead and service team lead roles to be an adaptable team player