Team Lead
Job Details
Job Purpose: To assist the Store Manager and Assistant Manager with the day-to-day store operations and store performance in meeting or exceeding budget while operating in compliance with company standards, policies, and procedures.
Responsibilities:
- Opening/Closing the store
- Daily bank deposits
- Keeping register stocked with adequate change
- Addressing customer/donor needs/complaints
Education: High School Diploma or GED preferred
Experience: Experience working in the Customer Service Industry and one year of supervisor experience or 6 months as a Goodwill Team Lead Trainee
Clearances: Must be able to obtain acceptable results for required background checks, including Act 151 Pennsylvania Child Abuse History Clearance, Pennsylvania Criminal History Check and Department of Human Services- FBI Fingerprints
Supervision Received: The Team Lead functions under the direct supervision of the Store Manager
Supervision Exercised: The Team Lead Supervisor will supervise store employees