Team Lead
About the role
As a Team Lead at GO Car Wash, you’ll help site managers with the daily operations of our car wash, while also contributing to the overall success of the site. You’ll help ensure we meet all our inventory, equipment, site, service, and safety standards to deliver a consistent, convenient, and exceptional car wash experience for customers. You’ll also help hire, train, and coach our Teammates to perform their jobs and uphold our values, which includes setting an example when completing all required car wash activities.
Responsibilities
- Help site managers with the daily operations of our car wash
- Ensure meeting all inventory, equipment, site, service, and safety standards
- Coach and train Teammates to perform their jobs and uphold values
- Hire new Teammates
- Drive sales growth through excellent customer service
- Communicate clearly, engage, and lead others by example
- Organize time, work, and team to complete many varying responsibilities
Requirements
- 6 months of relevant customer service or sales experience
- Car wash experience preferred, though not required
- Must be able to deliver excellent customer service and drive sales growth
- Communicate clearly, engage, and lead others by example
- Organize time, work, and team to complete many varying responsibilities
Qualifications
- Ability to work outdoors in various weather conditions
- Strong communication and leadership skills
- Ability to work independently and as part of a team
- Passion for customer service and car care
Skills
- Customer service skills
- Sales skills
- Leadership skills
- Time management skills
Benefits
- Competitive health benefits
- 401(k) plan
- Paid time off
- Free car washes
- Opportunity for career growth
Pay
Our Teammates in this role typically earn $20.50/hour, which includes a base pay of $14.50/hour plus an average of $2/hour in commission from membership sales and tips guaranteed up to an additional $4 per hour. Commissions and tips are uncapped, and our top performers regularly exceed $6/hour in additional earnings.
Schedule
Hours vary based on location and shift preferences, but generally range from 8 AM to 5 PM, Monday through Saturday.