Team Coordinator, Support Coordination

Loudoun County Government has been named one of Forbes' 2025 Best Large Employers. We’re proud to be recognized nationally for our commitment to employee satisfaction and excellence in public service. At Loudoun County, we bring together talented professionals from all backgrounds to make a meaningful impact in a dynamic, growing community.

About the role

The Loudoun County Department of Mental Health, Substance Abuse and Developmental Services is seeking a talented and motivated individual to serve as a Team Coordinator in the Support Coordination program. In this role, you will work with a trusted and reputable team that has a history of success, connecting individuals and their families with person-centered, recovery-oriented services and supports.

This position is responsible for providing direct management and supervision for the program’s Support Coordinators, engaging with families seeking services through the county including conducting intakes and VIDES screenings for waiver eligibility, and participating in MHSADS initiatives and work groups at the discretion of the Program and/or Senior Manager. The Team Coordinator may also be asked to manage an individual caseload as required by the program.

Responsibilities

• Training and onboarding of new staff.
• Conducting supervision and quality assurance measures with assigned Support Coordinators.
• Assessing eligibility and needs of individuals.
• Interviewing individuals and their families.
• Providing assistance and consultation to Support Coordinators during crisis intervention and stabilization.
• Developing and documenting person-centered plans using a strengths-based approach.
• Assuring quality service provision via chart reviews and live supervision.
• Maintaining compliance with all State of Virginia Licensure standards, Medicaid standards, and crisis intervention and prevention.
• Providing high-quality customer service consistent with the mission, vision, and values of MHSADS.

Success in this position requires effective oral and written communication skills, strong organizational and time management skills, and proficiency in using the established electronic health records and other software programs.

Requirements

• Master's degree in a human services field and two (2) years of professional experience working with individuals who have a developmental disability diagnosis; or equivalent combination of education and experience.
• Valid driver's license in Virginia or regional state of residence.
• Employment is contingent upon successful completion of criminal background check, TB test, and driving record check.

Preferred Qualifications

• Supervisory experience.
• Experience with the HCBS waivers, CCC Plus Waiver, and Medicaid.
• Knowledge of community-based resources including integrated housing options and employment first principles.
• Program experience with individuals with developmental disabilities.
• Ability to communicate in Spanish using all modes of communication.