Team Assistant

POSITION SUMMARY

The Team Assistant provides administrative support to the site team.

ESSENTIAL FUNCTIONS

• Answer phones, route calls, take messages, and answer questions as appropriate.
• May place DME (Durable Medical Equipment) orders.
• Perform various typing such as email, memos, letters, etc.
• Perform data entry of referrals, visit logs, and physician logs.
• May maintain hard copy patient charts.
• Send doctor’s orders to physicians for signature when received in workflow; track reports in HCHB as to what is sent; follow to ensure they are returned with signature promptly.
• Conduct month-end closes such as billing error corrections and physician visits.
• Process HCHB workflow timely and accurately as assigned.
• May take referrals/obtain insurance authorizations.
• Responsible for informing staff of any changes, updates, etc., regarding discharges, visits, schedules, and clinical meetings as directed by the PCM or Director.
• Track all patients' admission, discharge, certification, and re-certification dates.
• Cover the reception desk when needed.
• Perform miscellaneous job-related duties as assigned.

QUALIFICATIONS

• A high school diploma required; some college preferred
• 1+ years’ experience in a clerical setting
• Experience in a healthcare setting
• Typing and PC skills required

BENEFITS

• Competitive Pay
• Generous Paid Time Off Programs
• Company provided Life Insurance, Short- and Long-Term Disability
• Medical, Dental, Vision
• Flexible Spending Account and Health Savings Account
• Employee Assistance Program
• Retailer Savings Plan
• Mileage reimbursement for work-related travel

Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform essential functions.