TD GARDEN SOG OFFICER (EVENT BASED SECURITY $24.25/ HOUR

Job Summary

Securitas Security Services USA Inc. is Partnered with the TD Garden, home of the Boston Celtics and Boston Bruins. The TD Garden Event Security Special Operations Group (SOG) is seeking individuals to join our team. This position requires a high school diploma, at least 18 years of age, and 2+ years of security experience.

Requirements

• At least 18 Years of Age
• 2+ Years of Security Experience
• High School Diploma
• Weekend Availability
• Indoor/outdoor job; tolerance of weather particularly in cold temperatures
• Experience working in extreme environments
• Able to walk, stand, lift, for hours at a time
• Maintain calm and composed while dealing with people professionally

General Job Duties

SOG team members are responsible for crowd management, lane set up and breakdown, maintaining a visible security presence, perimeter access control, policy enforcement and eviction support, and emergency and incident response.

Crowd Management

• Set up and break down crowd management lanes with barricades and tenser barriers
• Monitor and control crowd flow of ticketed guests to minimize wait times
• Communicate effectively with event security management and supervision in crowd control efforts
• Communicate effectively with ticketed guests to provide guidance and direction of managed crowd flow
• Direct and support the efforts of event security officers at crowd management posts

High Visibility Security Presence

• Provide assistance or information in a courteous and professional guest-service manner at all times
• Enhance crime-prevention and policy-violation deterrence by being seen in the environment of on North Station Platform and various exterior locations, and actively observing people and their behaviors
• Perform random foot patrols of North Station Platform and various exterior locations

Perimeter Access Control Security

• Secure stairwell ticketed guest entrances when not in use
• Observe for behaviors indicating access breach attempt may be made and intervene in a professional and courteous manner
• Respond to reported access breach attempt incidents
• Report any vulnerabilities to perimeter security

Policy Enforcement and Eviction Support

• Observe and respond to violations of building guest code of conduct policies on North Station Platform and various exterior locations
• Evict people violating building guest code of conduct in a safe and professional manner
• Aid event security supervision and management with ticketed guest eviction incidents from the arena

Emergency and Incident Response

• Respond to emergencies and incidents on North Station Platform and various exterior locations including but not limited to: Medical Emergency/ Fire and Fire Alarm / Evacuation & Crowd Surge / Arguments / Physical Confrontation De-Escalation/ Ticket Scalping / Merchandise Vending/ Suspicious Activity & Suspicious Items/ Bomb Threat/ Active Shooter & Active Killer
• Complete emergency and incident response also includes post-incident written reporting

Benefits

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work