TD GARDEN SOG OFFICER (EVENT BASED SECURITY $24.25/ HOUR

About the role

Securitas Security Services USA Inc. is partnered with the TD Garden, home of the Boston Celtics and Boston Bruins. This role is part of the TD Garden Event Security Special Operations Group (SOG).

Responsibilities

• Crowd Management: Set up and break down crowd management lanes with barricades and tenser barriers. Monitor and control crowd flow of ticketed guests to minimize wait times.
• Maintain a visible security presence: Provide assistance or information in a courteous and professional guest-service manner. Enhance crime-prevention and policy-violation deterrence by being seen in the environment.
• Perimeter access control: Secure stairwell ticketed guest entrances when not in use. Observe for behaviors indicating access breach attempts and intervene professionally.
• Policy enforcement and eviction process support: Observe and respond to violations of building guest code of conduct policies. Evict people violating building guest code of conduct in a safe and professional manner.
• Emergency and incident response: Respond to emergencies and incidents on North Station Platform and various exterior locations including medical emergencies, fire alarms, evacuations, crowd surges, arguments, physical confrontations, ticket scalping, merchandise vending, suspicious activity, suspicious items, bomb threats, and active shooters.

Requirements

• At least 18 years of age
• 2+ years of security experience
• High school diploma
• Weekend availability
• Able to walk, stand, lift for hours at a time
• Tolerance of weather, particularly in cold temperatures
• Experience working in extreme environments

Qualifications

• Effective communication skills
• Ability to maintain a calm and composed demeanor
• Proficient in using security equipment
• Knowledge of building guest code of conduct policies

Skills

• Effective crowd management
• Proactive problem-solving
• Leadership and supervisory skills
• Physical stamina and endurance
• Weather tolerance

Benefits

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Pay

$24.25 per hour

Schedule

Shift times can vary depending on event. 3 hours prior to event until EOE (end of event). PT during summer. Hours will increase once Bruins/Celtics seasons resume. Day shift, night shift, weekend availability.