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TBC Senior Account Manager, Local Sales Channel

TBC Corporation · New Berlin, WI · 3 wk ago
Business Development$5/hrFull-time

About the Company

For more than 70 years, TBC Corporation has been a leader in the mobility industry and one of North America’s largest marketers and distributors of automotive replacement tires through wholesale operations. TBC serves consumers at nearly 470 franchised tire and automotive service centers under the Big O Tires® brand. Headquartered in Palm Beach Gardens, Florida, TBC generates $5 billion in revenue with over 3,000 employees across the U.S. and Mexico. The company markets proprietary brands of tires specializing in passenger, commercial, farm, and specialty tires on a wholesale basis. TBC is a 50:50 joint venture between Sumitomo Corporation of America and Michelin.

Our values—Integrity, Teamwork, People-Focused, Accountability, and Leave Everything Better—guide our interactions, strategies, and daily practices.

About the Role

The Senior Account Manager, Local Sales Channel is responsible for profitably growing TBC sales, gross margin, and market share in targeted growth channels, with a focus on independent dealers. Success requires a customer-centric approach and collaboration with local Distribution Center Operations, Sales Operations, Sales Leadership, and other TBC departments.

Responsibilities

  • Actively engage and grow current and prospective customers in assigned market.
  • Drive Associate Dealer enrollments and engagements with Independent Tire Dealers.
  • Work cross-functionally with Supply Chain Operations, Sales Operations, Finance, Marketing, and other TBC departments.
  • Develop strong relationships with customers through physical visits, Teams calls, and supplier partnerships.
  • Participate in the deployment of marketing and promotional programs.
  • Convert or transition leads to profitable sales.
  • Facilitate vendor programs with customer base by securing GETs, GIVEs, and GOs.
  • Maintain an average of 67 physical calls per month (Friday reserved for administrative tasks).
  • Communicate TBC-specific promotions and programs.
  • Facilitate dealer training opportunities and deliver strong presentations.
  • Develop customized business plans to assist customers in growing their business.
  • Organize and analyze data to aid decision-making.
  • Use Salesforce.com to track customer interactions, opportunities, and growth.
  • Conduct monthly and quarterly business reviews with customers to identify growth opportunities.
  • Meet and exceed established sales metrics and targets.
  • Serve as the voice of the customer and marketplace.
  • Develop and execute a Share of Wallet growth plan for the top 15 retailers in your book of business.
  • Create and execute pricing profiles to sustain high Share of Wallet customers, accounting for their number of locations in collaboration with the Pricing team.
  • Develop and execute Local DC product screens to drive increased return on capital employed.
  • Collaborate with tire manufacturing sales reps to drive associate dealer compliance, share of wallet growth, and sign new associate dealers.
  • Serve as the benchmark for regional Salesforce usage.
  • Represent peers on the Sales Team Advisory Council or other corporate initiatives to improve sales performance.

Qualifications

  • B.A. or B.S. in Business, Sales, or Marketing (preferred).
  • Proficient in Microsoft Office, especially Excel and PowerPoint.
  • Minimum of 5–7 years of proven sales experience, with automotive or tire experience or transferable skills.
  • Demonstrated business and financial acumen across the organization.
  • Professional appearance and strong virtual/in-person communication skills.
  • Self-motivated, results-oriented, and able to work autonomously with limited supervision.
  • Valid driver’s license and a vehicle compliant with company standards.
  • Ability to work independently with minimal daily/weekly guidance.
  • Bilingual in Spanish and English (a plus).

Benefits

  • Market-competitive compensation.
  • 401(k) and Roth with company match; immediate 100% vesting.
  • Comprehensive benefits including medical, dental, and vision.
  • Company-paid short-term disability and employer-subsidized long-term disability.
  • Company-paid life insurance.
  • Discounted tire purchasing.
  • Tuition reimbursement.
  • Employee assistance program.
  • Generous paid vacation and paid time off.
  • Customizable voluntary benefits.

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