Tax Engagement Support Service Specialist (Seasonal)

Responsibilities

• Printing and assembling tax returns utilizing firm software tools and Route Sheet instructions in the workflow tool to ensure all required client deliverables are included in documents saved to document management system and for delivery to external clients.
• New client setup, tax organizers, scanning of client workpapers, if applicable, tax return delivery, workflow reporting and due date tracking as well as for meeting expectations for timeliness, responsiveness, accuracy, and service quality.
• Preparation of tax client documents such as engagement letters, statements of work, and other requested deliverables.
• Using deep understanding of the overall tax return process, takes ownership of the e-file process including monitoring and releasing external client tax returns to the taxing authorities, ensuring correct returns are released and all filing deadlines are timely met.
• Track for acceptance, transmission errors and rejections and resolve as appropriate.

Qualifications

• A high school diploma or GED.
• Strong technical aptitude, able to quickly master a variety of tax software and company tools.
• Role will require specialized training for both tools and process.
• Ability to problem solve in a fast-paced deadline driven environment.
• Ability to communicate effectively both verbally and in writing.
• Basic to intermediate Microsoft Office Skills.
• Strong attention to detail, ability to work independently.
• Problem solving skills allowing for independent decision making.
• Demonstrates a working knowledge of the technology tools required within assigned responsibilities.
• Effective organization and time management skills.
• 0 to 3 years of related experience.
• Previous accounting industry / tax related experience and knowledge of tax deadlines is a plus.

Benefits

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.