Tax Coordinator

About the role

This non-exempt role is perfect for someone who enjoys customer service and working in a fast-paced environment. The Tax Coordinator will work directly with the Tax Team Leader and be responsible for the coordination of all aspects involved with obtaining and creating accurate tax sheets. Additionally, the Tax Coordinator will work directly with outside agencies to capture tax certification details, request checks from accounting to pay agencies, research tax/parcel numbers through online websites, and work with internal departments to expedite the process to assure Service Level Agreements (SLAs) are met and/or communicate delays to the client.

Responsibilities

• Research and report complete tax requests as they appear on the dashboard
• Pull daily Tax WIP and follow up on outstanding certifications
• Update internal contacts and client contacts on ETA of tax by notes in eConnect order tracking
• Once tax sheet is completed, make viewable to client
• Upload Entitle orders to their website
• Research property tax/parcel information online or by phone
• Tracking and mailing requests
• Monitor and process all incoming emails to taxes@mortgageconnectlp.com and personal inbox
• Print out tax certifications, address envelopes, and notate
• Order Tracking and status your events
• Scan and fax documents
• Request checks for tax certification, No Lien Letters, and MLC’s
• Once checks are received, mail all requests
• Assign orders
• Communication and collaboration
• Update Tax Manager database with all pertinent information
• Act as a leader within the company
• All other duties assigned

Requirements

• High school diploma or equivalent
• Typing/Data Entry skills - 35 wpm to 50 wpm with a 95% accuracy rate
• Possess good communication and customer service skills
• Knowledge of Windows software applications
• Knowledge of real estate industry preferred

Qualifications

• None specified

Skills

• None specified

Benefits

Competitive pay rates based on skills and experience
Extensive benefits package including medical, dental, vision, HSA, mental health programs, Employee Assistance Program, short term disability, voluntary insurance (LTD, auto, home, life, legal, pet, identify theft), employee discounts
Rest and relaxation
Paid holidays and generous PTO based on tenure
Contribute to your future 401K plan and robust continuous learning opportunities
Work Perks Program

Pay

Competitive pay rates based on skills and experience

Schedule

Onsite role based out of our office in Moon Township

Who We Are

Mortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of services they need in connection with a loan. Our entrepreneurial mindset allows us to differentiate ourselves in the market through continuous improvement and innovation, as well as our diversified suite of product offerings. Our people are driven and committed to our cultural values we call “The 5C’s” Connect, Collaborate, Communicate, Care, and Celebrate. We take these seriously and coming on board with us means you agree to adopt these values in your everyday work life with us.