Task Force Property Manager

About the role

We are seeking a Task Force Manager to join our Operations Team. This role is critical for managing properties without a permanent Community Manager and assisting with special projects.

Responsibilities

• Lead, schedule, coordinate, and supervise all associates/departments within the community.
• Manage employment cycle including recruitment, selection, hiring, orientation, training, and development, performance management, and coaching.
• Prepare, implement, and meet annual operating and capital budgets/forecasts for the community.
• Complete required reports such as monthly, quarterly leasing, variance, and capital reporting.
• Oversee Accounts Receivable to ensure timely rent collection; oversee collection and demand processes in accordance with local law, including the eviction process when necessary.
• Engage residents through ongoing programs and promotions to increase satisfaction and minimize resident turnover.
• Motivate, engage, and inspire the local leasing team to exceed occupancy expectations for the property, oversee lease renewal program and documentation process.
• Perform regular property inspections to ensure compliance with established standards; work with Service Manager to document, identify, develop, and execute/monitor preventive maintenance schedules; oversee Capital Projects and Maintenance; collaborate with Capital Project team for significant renovations or unit rehabilitation work.
• Ensure compliance with company safety programs, resident selection criteria, and local/state laws including Fair Housing and ADA regulations.
• Help create and deliver organizational goals, share best practices on process improvement, refine and introduce new Standard Operating Procedures (SOP’s).

Requirements

• A minimum of five (5) years’ progressive property (hotel or multifamily) experience in a similarly sized organization.
• A minimum of two (2) years in a manager-level role.
• A High School Diploma or equivalent.
• A Bachelor’s Degree in Business Administration, Management, or other relevant field is strongly preferred.

Qualifications

• Excellent communication skills, including the ability to manage relationships and build rapport with others and motivate others.
• Good presence when conducting onsite tours with owners, investors, and residents.
• Strong financial management skills, including understanding of financial reporting and managing Accounts Receivables.
• Entrepreneurial mindset, creative go-getter who wants to build a strong community while challenging the status quo to meet the needs of both our company and our residents.
• Very tech-savvy, proficient in Microsoft Office, especially Excel, Word, and Outlook. Experience with Yardi, LRO, Lead2Lease, Satisfacts, or UltiPro is a plus.
• Ability to adapt to change, focus on multiple deadlines, and manage tight project timelines.
• Strong time and project management skills, focusing on the smallest details while keeping the larger process running effectively to meet deadlines.
• Tact and empathy when dealing with Resident and Associate concerns, resolving them quickly without losing sight of the criticality of customer service.
• Willingness to travel up to 100% of the time, sometimes with shorter than average notice.

Benefits

• Competitive compensation and incentive program participation.
• Full suite of benefits, including Medical, Dental, 401K, Life, Disability, and pet insurance.
• Generous Paid Time Off and holiday schedules.
• A commitment to life-long learning through learning plans that include internal and external trainings, as well as consideration for tuition reimbursement.
• Employee discounts and wellness initiatives.