Jobs · Customer Service

Task Force - Luxury Hotel Managers and Directors (all Disciplines)

Strategic Solution Partners · United States · 1 wk ago
RemoteRemoteCustomer ServiceContract

Summary of Job Responsibilities

  • Create a positive, energetic, and respectful work environment within your department.
  • Led through example, professionalism, personal values, and vision.
  • Provide temporary leadership support to prevent operational disruptions during management vacancies.
  • Quickly assess departmental needs and implement effective solutions while maintaining brand standards.
  • Partner closely with hotel leadership to ensure operational excellence and exceptional guest satisfaction.
  • Coach, mentor, and motivate department teams while driving accountability and performance.
  • Build collaborative relationships across departments to ensure seamless hotel operations.
  • Adapt quickly to new teams, cultures, and operational environments.
  • Maintain focus on service excellence, financial performance, and operational efficiency throughout each assignment.
  • Support hotel openings, management transitions, property repositioning initiatives, and other special projects as needed.

Qualifications

  • Manager-level candidates: Minimum of 5 years of recent luxury hotel management experience.
  • Director-level candidates: Minimum of 10 years of recent luxury hotel leadership experience.
  • Recent leadership experience with internationally recognized luxury hotel brands such as Fairmont, Four Seasons, Auberge Resorts, Mandarin Oriental, The Ritz-Carlton, St. Regis, Park Hyatt, or similar luxury properties is strongly preferred.
  • Proven leadership experience within one or more of the following disciplines: Finance, Housekeeping, Sales, Catering, Engineering, Rooms, Food & Beverage, Culinary, Spa.
  • Creative and innovative problem solver.
  • Strong leadership skills with a proactive approach to supporting hotel operations.
  • Ability to adapt quickly and perform under high expectations.
  • Ability to meet deadlines and embrace ongoing change.
  • Excellent communication, organization, time management, and interpersonal skills.
  • Must be an ambitious self-starter with a desire to learn.

Benefits

Details regarding paid travel expenses, lodging, and food & beverage will be discussed during the interview process.

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