Task Force Hotel Convention Services Managers
Strategic Solution Partners · United States · Yesterday
RemoteRemoteCustomer ServiceContract
Task Force - Hotel Sales / Catering / Convention Services Managers SSP is searching for Task Force contractors for Sales, Catering Sales and Convention Services, with proven experience in high-end and luxury hospitality environments. Consultants that are willing to travel, work in a fast-pace environment, are easily adaptable, approachable, fast learners and are result driven – this opportunity is for you! This is a 100% Task Force travel position Join Strategic Solution Partners (SSP) as a Task Force Consultant and play a critical role in maintaining smooth hotel operations during management vacancies. This role is perfect for energized individuals who enjoy assisting and offering support during gaps in specialized management positions at the property. Assignments include, but are not limited to hotel openings, management transitions, and property re-positioning. Taskforce consultant will be on site for the duration of the assignment and will be afforded a trip home every two to three weeks. Summary of Job Responsibilities Create a positive, energetic, and respectful work environment within the department.Lead through example, professionalism, personal values, and vision.Provide temporary management support to prevent department disruptions.Eager to offer assistance, “pitch in,” and be recognized as a team player among hotel staff.Manage and service sales, catering, and convention services responsibilities to achieve client satisfaction and hotel revenue goals.Build and maintain strong relationships with clients, prospects, and internal stakeholders to drive business success.Assimilate and organize information quickly to execute proactive sales, catering, and event management functions.Coordinate and manage group and event details from initial booking through program departure, ensuring a seamless guest experience.Conduct client meetings, site tours, planning sessions, and pre-convention meetings as needed to confirm expectations and operational requirements.Partner closely with Sales, Catering, Convention Services, Banquets, Front Office, Housekeeping, Engineering, and AV teams to ensure successful program execution.Monitor group and event activity, proactively address client needs, and resolve service issues in real-time.Support revenue generation, customer retention, and operational excellence while maintaining brand standards. Qualifications Proficiency in one or more of the following systems: STS, Envision, CI/TY, Delphi FDC, or similar hotel sales and event management platforms.A minimum of 5 years of RECENT successful hotel Sales, Catering, and/or Convention Services Management experience.Creative and innovative problem solver.Strong management skills and a proactive approach to supporting hotel needs.Ability to adapt quickly and perform under high expectations.Ability to meet deadlines and embrace ongoing change.Excellent communication, organization, time management, and interpersonal skills.Must be an ambitious self-starter with a desire to learn.Eligibility to work in the US. Benefits Details regarding paid travel expenses, lodging, and food & beverage will be discussed during the interview process.