Hotel Task Force Manager

About the Role

Join our team, a 2025 USA Today Top Workplace Winner! NCG Hospitality is a real estate and hospitality leader with 28+ properties located in Arizona, Colorado, Minnesota, Nebraska, Utah, and Wisconsin. We own and/or manage Hilton, Marriott, and Hyatt hotels, restaurants, and a conference center. The Task Force Manager will assist with management transitions, acquisitions of new property openings, distressed properties providing leadership to operations in staffing, budgeting, forecasting, P&L responsibilities, sales & marketing, guest services and facilities management at any one of our properties located nationwide. Must be available to travel 75% of the time as roles will vary greatly depending on property designation.

Responsibilities

• Plans, develops, coordinates and implements the day-to-day operations of the property
• Assists with property staffing to include recruitment & selection, training, orientation & development, scheduling, counseling, performance management, and other team member relations' issues
• Assist with the training and development of all property management positions
• Lead varied duties and tasks as needed, the task force nature of this position will allow for full flexibility in this area
• Drive property-wide improvements within team member training and development, to ensure top quality guest services and drive consistent guest returns

Qualifications

• Hilton and Marriott experience required
• Hyatt experience preferred
• 75% travel availability, roles will vary greatly depending on property designation
• Five or more years of hotel experience with three years in a management position
• Strong interpersonal and communication skills; ability to speak clearly and listen attentively
• Effective problem-solving skills
• Ability to handle pressure with poise and finesse
• Positive attitude, outgoing and friendly personality

Benefits

• Worldwide hotel discounts and free stays at NCG Hospitality managed hotels
• Catch of the Day – earn bonuses for going above and beyond to support team and guests
• Everyone Sells – earn cash for bringing in business to our properties
• Paid Volunteer hours – Earn money for community service
• Medical, dental, and vision plans
• Paid sick time and Paid Time Off
• Virtual telehealth access and employee assistance resources
• Monthly health and fitness reimbursement programs
• Same-day pay options
• Referral bonus – earn cash for bringing great team members
• 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%
• Health Savings Account
• Career Development: Personalized career pathing and skill development; Leadership and mentorship programs; Educational and certification reimbursement