Task Force - Hotel Front Office Managers

Summary of Job Responsibilities

• Create a positive, energetic and respectful work environment.
• Lead through example, professionalism, personal values, and vision.
• Provide temporary management support to prevent department disruptions.
• Eager to help, “pitch-in”, and to be seen as a team player among the staff.
• Management of the Front Office department as needed.
• Review occupancy levels and staff labor accordingly.
• Analyze data and compile reports on expenditures, wages, labor, supplies, etc. in relation to hotel financial forecasts and budget.
• Plan and conduct staff meetings.
• Create and deliver a customer-centric environment within the hotel and community.
• Constantly inspire all associates to do their best in exceeding customer expectations.
• Encourage and support a creative, innovative, and entrepreneurial approach to problem solving and improvement.
• Mentor, train and motivate Front Office staff.

Qualifications

• Eligibility to work in the US
• Must be proficient with Opera Cloud and other hotel PMS systems.
• Union experience preferred
• A minimum of 5 years of RECENT successful rooms division hotel management experience in FULL SERVICE properties
• Possess a maturity and professional disposition to operate in our clients’ dynamic environments
• Ability to travel 100% of time
• Creative and innovative problem solver
• Strong management skills and a proactive approach to supporting hotel needs
• Ability to adapt quickly and perform under high expectations
• Ability to communicate effectively
• Meet deadlines and embrace ongoing change
• Excellent organization, time management, interpersonal skills
• Must be an ambitious self-starter with a desire to learn
• Knowledge of a hotel structure and how all departments interact

Benefits

Details of paid travel expenses, lodging and food and beverage will be discussed during interview process.