Targeted Case Manager - iHOPE

Duties & Responsibilities

• Utilize evidence-based models including Wraparound, Person-Centered Planning, Family Psychoeducation, Coordinated Specialty Care (CSC), and Care Coordination to support clients and families
• Facilitate team development and guide the creation of collaborative, comprehensive care plans
• Absorb and assist clients and families in identifying goals, strengths, needs, and barriers to treatment
• Link individuals and families with community resources, supports, and services as appropriate
• Facilitate or co-facilitate quarterly team meetings to ensure continuity and coordination of care
• Collaborate with interdisciplinary teams, providers, schools, and community partners to support positive client outcomes
• Maintain accurate documentation and records in accordance with agency policies and applicable regulations
• Participate in required trainings, meetings, and supervision
• Travel within the service area as needed to meet with clients, families, and community partners
• Perform all other duties as assigned

Skills & Knowledge

• Minimum of one (1) year of post-graduate paid experience working directly with the target population
• Strong understanding of recovery-oriented and family-centered service approaches
• Ability to work effectively with diverse populations and identify individualized needs and supports
• Knowledge of evidence-based practices and care coordination principles preferred
• Strong communication, organization, teamwork, and collaboration skills
• Ability to build positive working relationships with consumers, families, and community agencies
• Flexibility and adaptability in a fast-paced work environment

Training Requirements

• Completion of required trainings including SED, SMI, iHOPE CSC, and additional trainings as directed by the agency required within designated timeframe