Targeted Case Manager-Dakota County

About the Role

As a Targeted Case Manager, this position is responsible for assessing needs, identifying goals, and developing a plan for services with individuals diagnosed with serious and persistent mental illness, substance use disorders, and co-occurring medical conditions. This includes referring and linking individuals to needed services and resources, monitoring progress, and coordinating ongoing service. We work with people integrated into the community, living in their own homes and in our residential settings. Our mission is to help people improve their quality of life by empowering them with knowledge, resources, and skills and treating them with dignity and respect.

Responsibilities

• Assess needs, identify goals, and plan services to meet individuals’ needs and enhance their goals.
• Communicate consistent information and aid the team to ensure continuity of service for the individuals served.
• Ensure services are documented in individual records to maintain readily available information, determine service results, and meet record-keeping standards.
• Provide flexible, individualized support to help individuals lead self-directed lives.
• Access available community and housing resources to match individuals’ needs and preferences.
• Facilitate communication among stakeholders to coordinate services and define service direction to attain individuals’ goals.
• Provide crisis assessment and intervention to ensure individuals receive the assistance needed to be safe in their home and community.
• Promote an inclusive, diverse, culturally competent, and respectful workplace.
• Attempt to meet with adults at least once every 6 calendar months or more as needed, according to the client’s preferences and Coordinate Services Support Plan.
• Manage civil commitments and complete reports to the court.

Qualifications

• Bachelor’s degree in a behavioral science or related field, OR
• Meets the definition of a Mental Health Practitioner under MN Statute 245I.04, Subd. 4, OR
• If no behavioral-science bachelor’s degree, must meet one of the following:
  • Four years of experience as a Case Manager Associate (CMA) under proper supervision
  • Registered Nurse (no bachelor’s degree) with specialized psychiatric training and three years of community mental health experience
  • Previously qualified as a case manager under the 1998 DHS waiver
  • Completed 80 hours of specific SPMI training prior to direct service delivery
  • Demonstrated competency in serving adults with SPMI, consistent with national practice standards

Additional Requirements

• Passion for improving the lives of the individuals we serve.
• Ability to pass a Department of Human Services background check.
• Working knowledge of person-centered planning, harm reduction, and the needs of individuals with SPMI/CD.
• Valid driver’s license, satisfactory driving record, and access to a working vehicle with valid auto insurance.

Preferred Experience

• At least 2,000 hours (1 year) of experience in delivering services to persons with mental illness.
• Experience with targeted case management and commitment proceedings.

Benefits

• Generous PTO: Accrue up to 120–208 hours annually based on tenure.
• On-Demand Pay: Access earned pay anytime.
• Paid Holidays: 7 company-paid holidays + 1 floating holiday.
• Retirement: 401(k) with company matching contribution.
• Health Benefits: Medical, dental, and vision insurance.
• Professional Growth: CEU courses, clinical supervision, and monthly paid trainings.
• Career Advancement Opportunities: Grow within RTI.

Pay

$46,000.00 - $50,000.00 per year

Schedule

Full-Time

Physical & Mental Requirements

• Walk, stand, sit, bend, climb stairs, and perform crisis prevention/intervention techniques.
• Use hands for writing, typing, and data entry.
• Lift up to 40 lbs. and occasionally exert physical effort during duties.
• Maintain vision and hearing necessary for reading charts, operating office equipment, using a computer, and driving a vehicle.

Be the difference by making a difference. Advance your career in mental health today and change someone’s life tomorrow with Residential Transitions Inc., an award-winning organization that puts the people they serve and employ first.