TAP Sportsbar Cocktail Server - MGM Springfield

About the role

Springfield, Massachusetts The SHOW Comes Alive At MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. As a Cocktail Server at TAP Sports Bar, you'll create enjoyable moments for our guests by serving delicious cocktails and tasty bites while sharing your extensive knowledge of our menu. If you're passionate about hospitality and thrive in a fast-paced and lively environment, we want you on our team.

Responsibilities

• Take orders and efficiently serve food and drinks, including garnishing and serving cocktails to guests.
• Maintain comprehensive knowledge of menu items, liquor brands, beers, and non-alcoholic selections to accurately respond to guest inquiries.
• Perform opening and closing duties, including stocking supplies, folding cocktail napkins, and ensuring cleanliness of assigned stations.
• Resolve guest complaints within your authority and refer more complex issues to management or security as necessary.

Requirements

• 6+ Months of prior experience as a Cocktail Server and/or Food Server in a similar environment is preferred.
• Willing to work weekdays nights, weekends and holidays.
• Must be 21 years of age.

Benefits

• Free meals in our employee dining room.
• Company issued uniform with free dry cleaning offered onsite.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.
• Eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans (specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership).

Pay

The starting rate is $9.50 per hour plus tips. The estimated annual tips this role could reasonably be anticipated to receive is $0‑$9,000. Pay will not be below any applicable minimum wage. Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Schedule

Mon‑Wed: 4p‑11p, Thurs & Sun: 11a‑11p, Fri & Sat: 11am‑12am