Cocktail Server - MGM Springfield
MGM Resorts International · Springfield, Massachusetts Metropolitan Area · 1 wk ago
On-siteManagement$9.5/hrFull-time
The Job
Join our dynamic team as a Casino Cocktail Server and be the heart of memorable guest experiences!
THE STARTING RATE
$9.50 per hour plus tips
The Day-to-day
- Take order, and serve food and drinks efficiently and accurately in work area as applicable
- Place order, and garnish and serve cocktails to guests
- Maintain complete knowledge of menu items, liquor brands, beers and non-alcoholic selections available
- Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately
- Perform opening and closing duties based upon shift assignment to include fold/stack cocktail napkins, stock swizzle sticks, straws, matches, line cocktail trays, stock glassware, restock supply cabinet, inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies
- Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
The Ideal Candidate
- Can work either schedule shifts: Swing shift start times: 3:45 PM - 7 PM Grave shift start times: 11:45 PM - 8:30 AM
- Must be 21 years of age
- Highly motivated and energetic personality
- Preferred 6 months experience as a cocktail and/or food server in a similar environment is preferred
The Perks & Benefits
- Healthcare, financial and time off benefits
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
- Free meals in our employee dining room
- Free parking on and off shift
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
- Company-issued uniform and dry-cleaning