Cocktail Server Full Time - MGM Springfield

The Job

Join our dynamic team as a Casino Cocktail Server and be the heart of memorable guest experiences!

Responsibilities

• Take order, and serve food and drinks efficiently and accurately in work area as applicable
• Place order, and garnish and serve cocktails to guests
• Maintain complete knowledge of menu items, liquor brands, beers and non-alcoholic selections available
• Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately
• Perform opening and closing duties based upon shift assignment to include fold/stack cocktail napkins, stock swizzle sticks, straws, matches, line cocktail trays, stock glassware, restock supply cabinet, inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies
• Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft

Requirements

• Can work either schedule shifts: Swing shift start times: 3:45 PM - 7 PM Grave shift start times: 11:45 PM - 8:30 AM
• Must be 21 years of age
• Highly motivated and energetic personality
• Preferred 6 months experience as a cocktail and/or food server in a similar environment is preferred

Perks & Benefits

• Healthcare, financial and time off benefits
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
• Company-issued uniform and dry-cleaning

Pay

The starting rate is $9.50 per hour plus tips. The estimated annual tips this role could reasonably be anticipated to receive is: $0 - $9,000.