Tank Administrator

Responsibilities

• Create work orders in SAP
• Bill and invoice tank and service orders
• Update Sales Force on order status for tank and service orders
• Afford assistance to sales reps and customers on service and tank order ETA’s
• Manage a group email box
• Document driver and technician efficiencies through Sales Force and Excel spreadsheets
• Provide information to and from drivers, supervisors and customers
• Communicate with customers and/or other personnel to address questions, problems, scheduling and requests for service or equipment
• Afford assistance to drivers and keep coworkers informed of daily activities
• Provide data entry and handle heavy volume of phone calls
• Offer customer service to customers, sales reps, and vendors including answering questions about products and services, warranty items, pricing, tank rig outs, etc.
• Perform other tasks and projects as assigned by manager

Basic Requirements

• Minimum one year of similar administrative experience in an office environment
• Excellent telephone etiquette
• Reside within reasonable commuting distance
• Intermediate Microsoft Office proficiency with Outlook and Excel and Word
• Good typing skills
• Strong written and verbal communication skills
• Adept in problem solving
• Good math skills
• Strong communication and interpersonal skills
• Able to multi-task
• Strong attention to detail
• Good organizational skills

Preferred

• Billing experience
• SAP Experience
• Sales Force experience