Talent Success Generalist

At C.A. Carlin, we take brands to new heights. We are one of the leading privately held sales agencies in the industry. Thanks to nimble growth and associations with our operating partners, C.A. Fortune and C.A. Ferolie, we have built brand value that is unlike any other in the CPG industry. Since our start in 1962, we have built industry relationships on the foundation of trust and action. We turn information into insight, convert insight into programs, and drive programs that consistently deliver results to our clients, on their timeline. We have more than 300 associates and multiple offices throughout the country, representing top brands in categories such as confection, snack, grocery, beverage, frozen, and dairy.

About the role

The Talent Success Generalist delivers day-to-day operations and administrative support across Talent Acquisition, Onboarding, Employee Relations, Employee Data/Compliance, and Performance Management. This role ensures consistent execution of TS processes, maintains accurate employee records, supports employee inquiries, and partners with TS leadership to maintain compliance and a positive employee experience. The Generalist is the backbone of TS operations and plays a critical role in ensuring foundational excellence. You’ll stand out if you’ve worked in a small or growing organization and know how to pair strategic thinking with hands-on execution. CPG experience is a plus. You’re curious, adaptable, and energized by getting things done while building trusted and authentic relationships.

Location: Hybrid Schedule (3 days in office). Local to one of our offices (Schaumburg, IL, Eden Prairie, MN, or Earth City, MO).

Responsibilities

• Talent Acquisition & Onboarding Support
  • Post jobs, source candidates, and coordinate interviews.
  • Administer offer letters, conduct pre-employment checks, and handle new hire onboarding logistics.
  • Facilitate policy acknowledgments and compliance onboarding.
• Employee Relations Administration
  • Support ER case intake, documentation, and scheduling.
  • Assist with investigations-related tasks (note-taking, file management).
  • Provide administrative support in disciplinary and grievance processes.
• Employee Data, Compliance & Risk
  • Maintain accurate HRIS records and employee documentation.
  • Support compliance, audits, workplace standards, and TS policy administration.
  • Ensure employee data privacy and proper record management.
• Performance Management Administration
  • Coordinate performance review cycles and goal-setting timelines.
  • Maintain performance documentation and track PIP progress.
  • Provide managers with process-related guidance and reminders.
• Employee Experience & Engagement
  • Support ongoing office needs such as supplies, shared spaces, kitchens, meeting rooms, and general upkeep.
  • Contribute to employee communications related to office updates, events, milestones, or general need-to-know information.
  • Support small morale-boosting moments and initiatives that enhance the employee experience.
  • Assist with planning and execution of office and employee engagement activities.
• General Talent Success Support
  • Provide ad-hoc administrative and operational support aligned to Talent Success priorities and evolving business needs.
  • Assist with cross-functional TS initiatives, projects, and process improvements as needed.
  • Support implementation of new programs, tools, or policies to enhance the employee experience and operational efficiency.

Skills

• Detail-oriented: Ensures accuracy in records, compliance, and data.
• Reliable executor: Delivers consistent day-to-day operations.
• Highly organized: Manages competing priorities effectively.
• Discreet & trustworthy: Handles confidential information appropriately.
• Proactive: Anticipates needs and follows up without prompting.
• Collaborative: Works well across TS and business teams.
• Process improvement mindset: Identifies inefficiencies and fixes them.
• Data reporting: Basic analysis of HR data.

Qualifications

• 2+ years HR experience (e.g., generalist or coordinator roles).
• Preferred experience in ADP Workforce Now, Greenhouse, and Microsoft Suite.
• Experience supporting multiple HR functions (recruiting, ER, compliance, performance).
• Familiarity with employment law basics.
• Experience in fast-paced or high-growth environments.

Pay

Salary range $50,000 - $60,000. Exact pay will be based on factors including, but not limited to, relevant education, qualifications, certifications, experience, level, geographic location, and business and organizational needs.

Benefits

• PTO and Sick Days.
• 11 paid company holidays.
• 1 floating holiday per year.
• 2 paid volunteer days per year.
• 3 months fully paid parental leave (regardless of gender).
• Medical, dental, and vision.
• Paid company life insurance.
• 401k with company match.
• Summer hours (half-day Fridays from Memorial Day through Labor Day).
• Work from home flexibility.