Talent Success Generalist

About the Role

The Talent Success Generalist delivers day-to-day operations and administrative support across Talent Acquisition, Onboarding, Employee Relations, Employee Data/Compliance, Employee Engagement, and Performance Management. This role ensures consistent execution of TS processes, maintains accurate employee records, supports employee inquiries, and partners with TS leadership to maintain compliance and a positive employee experience. The Generalist is the backbone of TS operations and plays a critical role in ensuring foundational excellence.

What You'll Do

• Talent Acquisition & Onboarding Support: Post jobs, source candidates, and coordinate interviews. Administer offer letters, conducts pre-employment checks, and new hire onboarding logistics. Facilitate policy acknowledgments and compliance onboarding.
• Employee Relations Administration: Support ER case intake, documentation, and scheduling. Assist with investigations related tasks (note-taking, file management). Provide administrative support in disciplinary and grievance processes.
• Employee Data, Compliance & Risk: Maintain accurate HRIS records and employee documentation. Support compliance, audits, workplace standards, and TS policy administration. Ensure employee data privacy and proper record management.
• Performance Management Administration: Coordinate performance review cycles and goal-setting timelines. Maintain performance documentation and track PIP progress. Provide managers with process-related guidance and reminders.
• Employee Experience & Engagement: Supports ongoing office needs such as supplies, shared spaces, kitchens, meeting rooms, and general upkeep. Contributes to employee communications related to office updates, events, milestones, or general need‑to‑know information. Supports small morale‑boosting moments and initiatives that enhance the employee experience. Assist with planning and execution of office and employee engagement activities.
• General Talent Success Support: Provide ad-hoc administrative and operational support aligned to Talent Success priorities and evolving business needs. Assist with cross-functional TS initiatives, projects, and process improvements as needed. Support implementation of new programs, tools, or policies to enhance employee experience and operational efficiency.

Skills

• Detail-oriented: Ensures accuracy in records, compliance, and data
• Reliable executor: Delivers consistent day-to-day operations
• Highly organized: Manages competing priorities effectively
• Discreet & trustworthy: Handles confidential information appropriately
• Proactive: Anticipates needs and follows up without prompting
• Collaborative: Works well across TS and business teams
• Process improvement mindset: Identify inefficiencies and fix them
• Data reporting: Basic analysis of HR data

Qualifications

• 2+ years HR experience (ie., generalist or coordinator roles)
• Preferred experience in ADP Workforce Now, Greenhouse and Microsoft Suite
• Experience supporting multiple HR functions (recruiting, ER, compliance, performance)
• Familiarity with employment law basics
• Experience in fast-paced or high-growth environments

Perks

• PTO and Sick Days
• 11 paid company holidays
• 1 floating holiday per year
• 2 paid volunteer days per year
• 3 months fully paid parental leave (regardless of gender)
• Medical, dental, and vision
• Paid company life insurance
• 401k with company match
• Summer hours (half day Fridays from Memorial Day thru Labor Day)
• Work from home flexibility

Pay & Schedule

Salary range $50,000 - $60,000. Exact pay will be based on factors including, but not limited to, relevant education, qualifications, certifications, experience, level, geographic location, and business and organizational needs. Hybrid Schedule: 3 days in office. Local to one of our offices (Schaumburg, IL, Eden Prairie, MN, or Earth City, MO).