Talent Optimization Manager

About the role

The Talent Optimization Manager will lead organizational development, training, and employee engagement initiatives. This role will partner with Executive Leadership to drive people strategy, champion the SOAR philosophy, and build a high-performing, values-driven culture.

Responsibilities

• Collaborate with executive leadership to align on strategic priorities
• Oversee training and development programs
• Manage budgets and Key Performance Indicators (KPIs)
• Ensure initiatives support organizational goals and employee growth
• Facilitate leadership development sessions
• Connect with cross-functional partners to improve processes
• Evaluate engagement survey results to build action plans

Requirements

• Four-year college degree in Education, Industrial Relations, Psychology, Business Administration, or related field or equivalent training experience
• Minimum three years of experience developing, coordinating, and leading training classes
• Minimum of three years of supervisory experience
• Excellent analytical skills, heightened orientation to detail, excellent organizational skills, and the ability to manage multiple priorities
• Well-developed time management skills, working knowledge of MS Word, Excel, PowerPoint, Episys (Symitar), and other job-specific software
• Experience with credit union products, marketing, and cross-selling desirable
• Flexible and self-motivated, able to adapt to changes while remaining focused on goals
• Effective coaching and mentoring skills
• Ability to exercise discretion and independent judgment

Qualifications

• Strong foundation in talent development, organizational effectiveness, or learning and development
• Deep understanding of adult learning principles and training design
• Strategic thinking combined with the ability to execute and influence at all levels of the organization
• Strong leadership, emotional intelligence, and relationship-building skills
• Innovative, data-driven, and passionate about creating engaging employee experiences
• Experience in a regulated industry, such as financial services, is a plus