Talent Manager, Disputes Resolution

Responsibilities

• Support and coordinate the annual performance review and mid-year check-ins for NA Disputes
• Work with the PGLs and the BM to identify and implement solutions and programs for underperforming as well as high-potential talent on a routine and ongoing basis throughout calendar and fiscal years
• Coach partners on associate performance issues and sit in on meetings with associates to discuss improvement plans, as necessary
• Sit in on performance review meetings when appropriate
• Escalate high-risk or employee relations situations to Human Resource Managers
• Support and coordinate the promotion process from Associate to National Partner/Counsel, working with the Business Manager for the practice group to compile materials for candidates
• Advise on the annual matriculation process for Associates advancing class years
• Facilitate discussions with PGLs to support the talent mapping/pipeline process
• Timekeeper (non-partner) Recruitment: Coordinate with PG Business Manager to complete the business justification (“Hire Request”) and shepherd through the approval process
• Integration: Serve as a key liaison to support and facilitate integration of lateral partners, associates, and incoming first-year associates
• Develop and coordinate a one-year integration plan for lateral partners
• Oversee ramping up and down of attorneys from temporary departures/leaves of absence
• Career Development: Coordinate nomination for internal and external programs, assess and identify lawyer training needs, and address them in partnership with PGL & Leadership and Learning team
• Lead regional career conversations program focusing on high-level conversations between attorneys and firm leaders to support desired career path
• Work with knowledge management to ensure practice-specific training is appropriate and well-attended
• Coaching and Counselling: Provide individual career development coaching and counselling sessions and work with individuals on their development plans and business plans
• Coach attorneys through performance issues
• Onboarding: Host practice group orientations for new lawyers and be available as a resource
• Liaise with other functional teams to support new joiners in learning firm tools, technology, operations, and strategies
• Mentoring: Facilitate mentoring program logistics for NA Dispute
• Coordinate regional associate integration mentoring program for North America
• Mobility: Liaise with Global Mobility and office-based Human Resources on mobility requests
• Paralegal Management: Oversee, among other things, Time management, Work allocation, Professional development
• Organizational Development: Follow-up on internal feedback surveys and campaigns; focus on improving engagement
• Close coordination with office-based Human Resources to support the PGLs and BM on people-related issues
• Other duties as assigned

Qualifications

• A bachelor’s degree focusing on Talent, Professional Development, Organizational Development, Management, or other related areas; JD or law firm experience preferred
• Extensive experience in Talent Management, preferably in a professional services environment
• Experience working across multiple locations and jurisdictions
• Excellent written and verbal communication skills and attention to detail; fluent written and spoken English is required
• Demonstrated ability to solve problems and drive results with a sense of urgency in setting strategies and executing against the objectives
• Prioritizes collaboration and teamwork values