Talent Development Operations & Program Specialist
About the role
As a Talent Development Operations & Program Specialist you will play a key role in shaping the employee experience at Braze. You will be instrumental in the end-to-end program management of our global New Hire Onboarding Program, ensuring new employees feel welcomed, informed, and connected with critical information, from day one. You will also manage the process for enrolling, coordinating, tracking completion and data collection for other key learning programs: Braze Leadership Explorer, Manager Essentials and Aspiring Leaders Programs. Additionally, you will support the broader Learning Experience Design team, helping to create engaging learning materials to drive professional growth across the company.
Qualifications
- 1-3 yrs of professional experience
- Familiarity in using learning management systems, HR systems, such as Workday and Greenhouse, and other related software
- Executive presence to represent Talent Development with professionalism, confidence, and personality through virtual/in-person facilitation
- Strong analytical and problem-solving abilities to assess training needs and measure training effectiveness via data management tools
- Ability to work effectively in a team-based, collaborative environment while also working autonomously and taking ownership of projects
- Experience with event/cohort management, global scheduling across time zones, and process documentation
- A strong customer service mindset when working with cross-functional stakeholders such as new hires, leaders, or vendors
Pay
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $67,000 and $81,000/year with an expected On Target Earnings (OTE) between $74,000 and $94,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.
Benefits
In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
About Braze
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to AI-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product