Talent Operations Specialist

About the role

Innovative Refrigeration Systems, Inc. is the leading provider of industrial refrigeration and process cooling solutions, delivering custom engineered systems utilizing natural refrigerants such as ammonia and CO₂. The company offers a fully integrated approach that includes engineering, manufacturing, construction, commissioning, nationwide service, and advanced aftermarket solutions for customers in food and beverage, cold storage, pharmaceutical, industrial manufacturing, and mission‑critical infrastructure markets across North America and worldwide.

The Talent Operations Specialist drives operational excellence across the Talent Management department through strategic projects, process improvement, workforce analytics, technology optimization, and continuous‑improvement initiatives. This role operates at the intersection of business operations, project management, organizational strategy, and Talent Management.

Responsibilities

• Talent Operations: Lead strategic Talent Management initiatives from concept through implementation; develop and maintain standard operating procedures, workflows, and process documentation; identify operational inefficiencies and implement scalable solutions; evaluate and optimize recruiting, onboarding, and HR processes; support organizational design, workforce planning, and Talent strategy; coordinate implementation of new systems, technologies, and operational improvements.
• Business Analytics & Reporting: Develop recruiting, HR, and workforce dashboards for executive decision‑making; analyze recruiting performance, workforce trends, and operational metrics; prepare presentations, reports, and departmental updates; conduct market research, compensation benchmarking, and organizational analysis; monitor key performance indicators and recommend continuous‑improvement initiatives.
• Project Management: Manage Talent department projects from planning through completion; coordinate project timelines, priorities, and stakeholder communication; maintain department project plans using ClickUp or similar software; ensure projects stay on schedule while balancing changing business priorities; facilitate meetings, document action items, and drive project accountability.
• Talent Programs: Support university recruiting, apprenticeship, internship, and workforce development initiatives; coordinate career fairs, recruiting events, and employer‑branding activities; assist with implementation of leadership development and employee‑engagement programs; support recruiting operations through interview‑process improvements, documentation, and reporting.
• Continuous Improvement: Research industry best practices and recommend operational improvements; identify opportunities to automate repetitive processes and improve efficiency; develop documentation and training materials for Talent initiatives; partner with leaders to improve cross‑functional processes; promote a culture of continuous improvement, innovation, and operational excellence.

Qualifications

• 2+ years of experience in business operations, consulting, business analysis, project management, Talent Operations, Human Resources, or a related field.
• Strong analytical, organizational, and problem‑solving skills.
• Demonstrated ability to independently manage projects from planning through implementation.
• Excellent written, verbal, and presentation communication skills.
• Ability to prioritize multiple projects and deadlines in a fast‑paced environment.
• Strong attention to detail and commitment to delivering high‑quality work.
• Advanced proficiency with Microsoft Office (Excel, PowerPoint, Word, Outlook).
• Experience analyzing data and presenting findings to support business decisions.
• Preferred: experience in management consulting, strategy, or continuous improvement; experience supporting recruiting, HR, or Talent Management organizations; familiarity with project‑management tools such as ClickUp, Monday.com, Asana, Jira, or Microsoft Project; experience with HRIS, ATS, CRM, or business‑intelligence platforms.

Pay

The salary range for this position is $60,000 – $80,000, dependent on experience.