Talent Development Operations & Program Specialist

We need to output HTML fragment with sections: About the role? Actually the posting includes "WHAT YOU’LL DO" (responsibilities), "WHO YOU ARE" (requirements/qualifications/skills), "WHAT WE OFFER" (benefits), "ABOUT BRAZE" (about company). Also pay range is given: "For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $67,000 and $81,000/year with an expected On Target Earnings (OTE) between $74,000 and $94,000/year (including bonus or commission)." So we need a Pay section. Also schedule? Not mentioned. So we omit Schedule. Benefits: we have list of benefits under WHAT WE OFFER. So Benefits section. We need headings:

for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections to include based on content. We have responsibilities (WHAT YOU’LL DO). We have qualifications/skills (WHO YOU ARE). We have Benefits (WHAT WE OFFER). We have Pay (pay range). We have About Braze (ABOUT BRAZE) maybe as "About the role"? Actually "About the role" is not present; we have "About Braze" describing company. Could use "About the role" heading? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says use those as examples, but we should include sections only when posting has real specific content. So we can have sections: Responsibilities, Requirements (or Qualifications/Skills combined), Benefits, Pay, About Braze (maybe as "About the company"? Not in list but could be "About the role"? Not exactly. Could use "About Braze" as a heading but not in the list; but they said use those as examples, not strict list. Probably okay to have "About Braze". But they said use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can use those exact headings if appropriate. We have responsibilities, we have qualifications/skills, we have benefits, we have pay. We don't have explicit "About the role" but we could treat "About Braze" as "About the role"? Might be okay to include "About Braze" as a section heading, but they said prefer a few substantive sections over many thin ones. Could combine About Braze into a brief paragraph under maybe "About the role"? But they said do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings. So we can include a section about the company if it's substantive. I'd include "About Braze" as a heading. We need to use

• for any list of duties/requirements/benefits. Use

  for prose. We must preserve all substantive information, not invent or summarize away detail. Remove boilerplate etc. We need to output only HTML fragment, no /, no markdown fences. Let's extract content. Responsibilities (WHAT YOU’LL DO) includes bullet-like paragraphs. We'll convert each sentence or clause into

• items under a
  . But we need to preserve all substantive information; we can break into list items. Responsibilities text: "As a Talent Development Operations & Program Specialist you will play a key role in shaping the employee experience at Braze. You will be instrumental in the end-to-end program management of our global New Hire Onboarding Program, ensuring new employees feel welcomed, informed, and connected with critical information, from day one. You will also manage the process for enrolling, coordinating, tracking completion and data collection for other key learning programs: Braze Leadership Explorer, Manager Essentials and Aspiring Leaders Programs. Additionally, you will support the broader Learning Experience Design team, helping to create engaging learning materials to drive professional growth across the company. Core Responsibilities:Global Onboarding Administration & Facilitation:Own day-to-day logistics, scheduling, facilitator coordination, and primary point-of-contact support for global new hire onboarding across AMER, EMEA, LATAM, and APACConfidently facilitate foundational onboarding sessions, both virtually and in-person, to welcome and orient new employeesMaintain onboarding platform content and support the long-term roadmap to transition onboarding into a more automated, dynamic experienceServe as the primary point of contact for new hires and hiring managers during the onboarding journey. Work cross-functionally with internal key stakeholdersManage and maintain all onboarding program materials and platformsCollect and analyze new hire feedback and program data to identify areas for improvement. Propose and help implement minor program adjustments to continuously enhance the onboarding experienceProgram Portfolio Operations & Cohort Tracking:Manage participant enrollment, calendar coordination, completions, project tracking, and communications across the full suite of talent programs (e.g., Leadership Explorer, Manager Essentials, Aspiring Leaders, individual/team learning)Coordinate vendor schedules, room setups, and materials for global learning eventsSystems Administration & Triage:Execute front-end LMS/LXP administrative tasks (user tagging, course publishing, roster management, basic troubleshooting)Manage Jira ticket triage and team workflow updates under guidance from the Lead Capability ArchitectData Collection & Continuous Improvement:Administer evaluation surveys, collect participant feedback, and assemble baseline analytics across programs to identify operational improvements and support the enterprise measurement strategyFinancial & Vendor Administration:Administer tuition reimbursement, learning stipends, purchase orders, vendor invoices, and contract processing" We need to split into list items. Could group by sections but we can just make each sentence a list item. But we need to keep the content intact; we can break at periods. Let's list: - As a Talent Development Operations & Program Specialist you will play a key role in shaping the employee experience at Braze. - You will be instrumental in the end-to-end program management of our global New Hire Onboarding Program, ensuring new employees feel welcomed, informed, and connected with critical information, from day one. - You will also manage the process for enrolling, coordinating, tracking completion and data collection for other key learning programs: Braze Leadership Explorer, Manager Essentials and Aspiring Leaders Programs. - Additionally, you will support the broader Learning Experience Design team, helping to create engaging learning materials to drive professional growth across the company. - Core Responsibilities: Global Onboarding Administration & Facilitation: Own day-to-day logistics, scheduling, facilitator coordination, and primary point-of-contact support for global new hire onboarding across AMER, EMEA, LATAM, and APAC - Confidently facilitate foundational onboarding sessions, both virtually and in-person, to welcome and orient new employees - Maintain onboarding platform content and support the long-term roadmap to transition onboarding into a more automated, dynamic experience - Serve as the primary point of contact for new hires and hiring managers during the onboarding journey. Work cross-functionally with internal key stakeholders - Manage and maintain all onboarding program materials and platforms - Collect and analyze new hire feedback and program data to identify areas for improvement. Propose and help implement minor program adjustments to continuously enhance the onboarding experience - Program Portfolio Operations & Cohort Tracking: Manage participant enrollment, calendar coordination, completions, project tracking, and communications across the full suite of talent programs (e.g., Leadership Explorer, Manager Essentials, Aspiring Leaders, individual/team learning) - Coordinate vendor schedules, room setups, and materials for global learning events - Systems Administration & Triage: Execute front-end LMS/LXP administrative tasks (user tagging, course publishing, roster management, basic troubleshooting) - Manage Jira ticket triage and team workflow updates under guidance from the Lead Capability Architect - Data Collection & Continuous Improvement: Administer evaluation surveys, collect participant feedback, and assemble baseline analytics across programs to identify operational improvements and support the enterprise measurement strategy - Financial & Vendor Administration: Administer tuition reimbursement, learning stipends, purchase orders, vendor invoices, and contract processing We need to ensure we didn't lose any content. The phrase "Core Responsibilities:" appears as a heading; we can keep it as part of list item or as a heading? But we already have a Responsibilities section heading; we can keep "Core Responsibilities:" as bold? Not needed. We'll just include as list item. Now WHO YOU ARE section: list of requirements. Text: "You’re a motivated, detail-oriented, and highly organized person who is excited to join a fast-paced and scaling company! Specifically, you have: 1-3 yrs of professional experience Familiarity in using learning management systems, HR systems, such as Workday and Greenhouse, and other related software Executive presence to represent Talent Development with professionalism, confidence, and personality through virtual/in-person facilitation Strong analytical and problem-solving abilities to assess training needs and measure training effectiveness via data management tools Ability to work effectively in a team-based, collaborative environment while also working autonomously and taking ownership of projects Experience with event/cohort management, global scheduling across time zones, and process documentation A strong customer service mindset when working with cross-functional stakeholders such as new hires, leaders, or vendors" We need to preserve all. We'll make list items. Also note "For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $67,000 and $81,000/year with an expected On Target Earnings (OTE) between $74,000 and $94,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company." We'll put that in Pay section. Now Benefits section: WHAT WE OFFER text: "Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here. More details on benefits plans will be provided if you receive an offer of employment.From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work®" We need to preserve all. We'll make list items. Now About Braze section: The paragraph after "ABOUT BRAZE". We'll include as prose

  . We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. So we need to cut out the sections: "BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER", "OUR AI-POWERED BRAZE RECRUITMENT PROCESS", "Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)", "Please see our Candidate Privacy Policy..." etc. Also remove "At Braze, we have found our people..." introductory paragraph? That's part of the company culture description; it's substantive? It's about Braze culture; could be part of About Braze. But we already have About Braze section later; we could