Talent Development & Employee Relations Coordinator

Qualifications

Required Qualifications

• Bachelor's degree in business or human resources. May substitute additional years progressive administrative experience on a year-for-year basis
• Demonstrated experience in learning or similar system administration environment
• 3-years of experience working with Microsoft Office (i.e. Word, Excel, PowerPoint), with mid to high level skills
• Technical computer and systems skills

Preferred Qualifications

• Professional certification in area of expertise (PHR, SPHR, SHRM-CP, SHRM-SCP)
• Experience working with a Human Resource Information System (e.g., UKG Pro, Brainier, other LMS or relevant system)
• Online learning content authoring experience or certification

Responsibilities

• Assist in the design, development and delivery of programs, procedures and guidelines to align the workforce with strategic goals.
• Analyze workforce & training needs, makes recommendations as requested.
• Implements solutions with direction from supervisor.
• Serve as an administrator in the LMS.
• Conducts day to day system maintenance and troubleshooting, evaluates DFOC online training needs and vets and loads content.
• Develops, writes and reviews learning materials.
• Coordinates employee development opportunities.
• Develops and facilitates training sessions.
• Assists with coordination of talent and succession processes and programs.
• Support the subsidiary HR departments with planning, implementation, and on-going maintenance of employee relations and conducting internal investigations upon request, maintaining strict confidentiality.
• Participate on committees and special projects.
• Partners with various talent vendors to accomplish HRSC needs, such as social media recruitment providers and others, on special projects or initiatives.
• Maintain knowledge of employment and labor regulations, industry trends, current practices, new developments, applicable laws and employment legislation pertaining to all personnel matters.
• Research, identify and recommend best practices for HR related processes.
• Participate in developing and editing organizational guidelines, procedures and policies.
• Other duties as assigned

Skills

• Commitment to Excellence – Identifies what needs to be done and takes action to achieve a standard of excellence beyond job expectations.
• Corporate Values- Understand, embraces, and integrates Doyon corporate values into everyday duties and responsibilities.
• Customer Service – Identifies and responds to current and future client needs by providing excellent service to internal and external clients.
• Safety and Security – Promotes a safe work environment for co-workers and customers.
• Teamwork – Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside or outside the organization.
• Adaptability - Adapts to changing conditions and work assignments, sets priorities and manages multiple assignments, and tasks.
• Attention to Detail- Ensures one's own and other's work and information are complete and accurate.
• Communication Skills- Listens, writes, speaks effectively, and positively relates and interacts with co-workers and others.
• Conflict Resolution- Prevents, manages, and/or resolves conflict.
• Creative Thinking- Creates something new or original; explores ideas, generates possibilities, looks for many right answers rather than just one; generates new ideas by combining, changing, or reapplying existing ideas.
• Dependability- Consistently adheres to operational standards, ensures smooth operations and positive customer experiences, builds a productive workplace, is reliable, and improves team morale.
• Planning and Organizing- Systematically develops plans, prioritizes, organizes, and manages resources in order to accomplish business goals within a specific time period.
• Process Improvement – Manages, leads and enables the process of change and transition while helping others to deal with the process.
• Project Management- Plans, organizes, and manages resources to bring about the successful completion of specific projects.
• Research Skills - Searches, finds, and evaluates information sources.
• Supervision This position requires no supervisory responsibilities.