Talent Development Coordinator

About the Role

Smithbucklin, a 650-person, employee-owned professional services company with more than 75 years of success serving the association market, is looking for a Talent Development Coordinator to join its Chicago office. The Talent Development Coordinator will shape the learning experiences that empower every employee to grow, learn, and thrive. This role will team up with the Talent Development Manager in implementing our development strategy and will collaborate closely with the HR team to ensure synergy and alignment. This opening presents an opportunity to bring your diverse HR experience to the table and make a meaningful impact on the careers of our highly driven and engaged employees.

At Smithbucklin, we embody a culture driven by optimism, ambition, expertise, and thoughtfulness, where every team member is empowered to exceed expectations and deliver exceptional results for our clients.

Responsibilities

• Coordinate all Talent Development courses and events, both in-person and virtual. Manage facilitators, scheduling, set-up, and materials needed.
• Update and maintain the Learning Management System (LMS). Own the scheduling and participant registration for courses. Partner with HR Ops to run reports and create metrics.
• Partner with the Talent Development Manager and Senior Talent Development Coordinator to continuously improve the Onboarding process. Help facilitate New Employee Orientation and support the onboarding courses administered throughout the employees’ first 90 days. Coordinate and prep for the employees’ first day in collaboration with HR Ops.
• Collaborate with HR Ops to administer the Performance Management system and process.
• Support the Certification Program by approving, tracking, and reporting certification awards for employees.
• Serve as a main point of contact for employee support around learning and development. Answer questions and troubleshoot as necessary. Proactively identify potential questions/issues and address them through communication planning and documentation.
• Build relationships with Talent Development vendors and facilitators. Serve as the main point of contact for these partnerships.
• Own Talent Development process and procedural documents. Consolidate, update, and create guides for administrators, facilitators, and consumers of content.
• Track and document all invoicing for all Talent Development initiatives.

Qualifications

Basic Qualifications:

• Bachelor's degree in Human Resources or equivalent work experience
• 2+ years of experience working in an HR or administrative role
• Experience working with an HR System
• Strong critical thinking skills and curiosity
• Demonstrated ability to take initiative, think outside the box, and improve existing processes
• Exceptional attention to detail, organizational, and time management skills
• Excellent communication and interpersonal skills; ability to understand audience and communicate appropriately
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)

Preferred Qualifications:

• Learning Management System Experience
• Train-the-trainer instruction and adult learning theory experience

Skills

• Passion for improving employee experience and creating innovative learning solutions
• Strong facilitation skills for both virtual and in-person learning courses, able to bring energy and enthusiasm to group sessions
• Strong relationship-building and collaboration across levels and functions
• Thrives in a fast-paced, professional-services environment with a client-service mindset and strong attention to detail

Benefits

As a 100 percent employee-owned company, Smithbucklin offers all our people—regardless of position or compensation—an equal chance to experience the fulfillment and reap the benefits of ownership. As owners, our employees control the destiny of Smithbucklin and are unified in the goal of building a great, enduring company.

Schedule

• Hybrid work environment with in-office days established as Monday, Tuesday, and Thursday
• Standard 40-hour week, with the possibility of additional hours based on project deadlines

Pay

The expected pay for this role is $60,000–$66,000.