Talent Acquisition Manager

Overview

The Talent Acquisition Manager will oversee specialized Talent Acquisition programs and employment pipelines for the City of Boston, supporting all departments with recruitment and selection for internships, fellowships, and other early-career talent programs.

Responsibilities

• Manages recruitment process for internships, fellowships, and youth employment for the City of Boston.
• Recruits, interviews, and manages department placements for established internship programs.
• Works with community partners and local colleges and universities to establish pipeline programs and promote early career employment opportunities.
• Develops and oversees citywide talent pipeline initiatives, including internship, fellowship, youth employment, and specialized recruitment programs.
• Serves as the primary point of contact and subject matter expert for departments navigating the applicant tracking system (ATS).
• Evaluates and establishes recruitment system standards, identifying process improvement opportunities and partnering with HRIT and vendors to optimize applicant tracking systems and recruitment workflows.
• Establishes recruitment performance metrics and workforce analytics dashboards to evaluate hiring effectiveness, identify bottlenecks, improve candidate experience, and drive data-informed talent acquisition strategies.
• Advises departments on the development and execution of recruitments, providing tools, templates, and best practices to ensure equitable, efficient, and structured selection processes.
• Oversees the City's civil service recruitment process and serves as the primary liaison to the Commonwealth's Civil Service Unit.
• Develops and implements citywide talent pipeline strategies designed to attract, engage, and retain diverse, high-quality talent across critical occupational groups and hard-to-fill positions.
• Directs the City's recruitment outreach strategy, establishing partnerships with educational institutions, workforce development organizations, professional associations, and community stakeholders.
• Manages strategic relationships with recruitment vendors, sourcing platforms, and advertising partners to maximize candidate reach, improve recruitment outcomes, and ensure effective utilization of recruitment resources.
• Collaborates with executive leadership, cabinet chiefs, and citywide stakeholders to develop and implement workforce attraction initiatives.

Minimum Entrance Qualifications

• At least four (4) years of full-time, or equivalent part-time, experience in public or business administration or management in work that involved overseeing talent acquisition and human resources functions.
• A bachelor's degree in management, human resources, public or business administration, or related field is strongly preferred and may be substituted for two (2) years of the required experience.
• At least two (2) years of management experience is required.
• Prior recruitment experience or career services experience preferred.
• Proficiency in Applicant Tracking Systems is a plus.
• Experience with NEOGOV preferred.

Terms

• Boston Residency Required