Table Games Supervisor (Swing Shift) - Lincoln

Lincoln, NE • Full-time • Swing Shift

About Ho-Chunk, Inc. & WarHorse Gaming Lincoln

Ho-Chunk, Inc. is an award-winning economic development corporation of the Winnebago Tribe of Nebraska. Our mission is to provide long-term economic development for the Winnebago Tribe and job opportunities for Tribal members. WarHorse Gaming is a gaming and entertainment division of Ho-Chunk, Inc., developed in partnership with the Nebraska Horsemen’s Benevolent and Protective Association (HBPA). The company manages the expansion of casino gaming at Nebraska’s historic horse racing venues, blending state-of-the-art casino operations with local economic development and community impact. Rooted in Tribal values and driven by guest experience, WarHorse aims to create premier destinations that elevate entertainment in the region.

Our work is guided by our core NATIVE values:

• Native American Owned & Proud – Serving the Winnebago Tribe of Nebraska.
• Accountable – To always do what’s right.
• Team-Focused – For inclusive progress.
• Innovative – In creating solutions.
• Visionary – In our purpose and direction.
• Excellence – Through learning and performance.

About the role

The Table Games Floor Supervisor oversees daily table games operations, ensuring compliance with company policies, gaming regulations, and internal controls. This position provides direction and coaching to table games dealers, manages guest interactions, and supports the Casino Operations Manager in achieving departmental goals related to service quality, compliance, and profitability.

Responsibilities

• Supervise, coach, and direct dealers to ensure proper execution of all table games procedures and compliance with gaming regulations.
• Monitor game activity, wager amounts, and player behavior to identify irregularities or potential issues.
• Track and document guest play, including purchase amounts, wins/losses, and average bet size.
• Maintain appropriate table inventory levels and coordinate fills and credits.
• Issue and inspect playing cards and dice at the beginning of each shift for irregularities or defects.
• Assist with scheduling, training, evaluations, and disciplinary actions for table games team members.
• Support ongoing team member development through mentorship, communication, and feedback.
• Investigate and resolve guest concerns in a professional and timely manner.
• Enforce all safety regulations and ensure compliance with internal controls, policies, and procedures.
• Maintain strict confidentiality of company, guest, and team member information.
• Collaborate with management to recommend improvements to table games operations and guest experience.
• Perform additional duties as assigned.

Requirements

• Must be 21 years of age or older.
• High school diploma, GED, or equivalent experience.
• Three (3) years of experience in table games operations, including time spent as a Dealer, Floor Supervisor, or Pit Supervisor.
• Strong understanding of table game rules, regulations, and internal control systems.
• Excellent organizational, leadership, and customer service skills.
• Strong analytical and problem-solving abilities.
• Proficiency in Microsoft Office Suite or related software.
• Working knowledge of player tracking systems and complimentary guidelines consistent with industry standards.
• Commitment to guest service excellence and ethical conduct.
• Ability to secure and maintain NE Gaming License required.
• Frequent standing and walking throughout the casino floor.
• Ability to lift up to 25 lbs. as needed.
• Exposure to noise, lighting variations, and secondhand smoke typical of gaming environments.
• Regular communication with guests and team members requiring verbal, written, and interpersonal skills.

Preferred Qualifications

• Prior experience in a supervisory role within a regulated gaming environment.

Benefits

• Federal Employees Medical Coverage.
• Full Insurance Coverage offerings.
• 401K with Day 1 Vesting & Company Match.
• Quarterly Incentive Program.
• Vacation, Holiday & Sick Days.
• Discounted Meal Program.

Pay

$27.40/hour

Schedule

Full-time, swing shift (2nd shift). Schedule varies based on property needs, including evenings, weekends, and holidays.

WarHorse Gaming is a Drug-Free Workplace. All new hires must successfully complete a pre-employment drug screening as a condition of employment. Employees may also be subject to random screenings throughout employment.