Table Games Supervisor - Swing Shift

Responsibilities

• Leads and supports table games dealers in order to create legendary customer service.
• Ensures table games dealers have the training, tools and mindset to enable them in their positions as service professionals.
• Leads the table games dealer team in a way that creates continuous improvements in the employee experience.
• Ensures operational and game integrity.
• Tracks guest play and relays all pertinent information to immediate Supervisor.
• Setstle minor disputes in a professional and timely manner.
• Handles guest concerns quickly and efficiently.
• Executes changes in table games limits to meet the customer demand and needs of the business.
• Informs Pit Manager and Surveillance team of unnatural or irregular play.
• Maintains bank floats.
• Reports significant cash and cheque transactions.
• Verifies issuance of credit after all necessary signatures are confirmed.
• Verbalizes disputes on game to Pit Manager.

Qualifications

• A high school diploma or GED is required.
• 5+ years experience in Table Games, preferably in a supervisor’s role.
• Excellent employee and customer service skills are essential.
• Must enjoy entertaining and communicating with the public.
• Excellent math skills and the ability to multi-task.

Pay

$28.85 hourly, bi-weekly pay dates.

Benefits

• Paid Time Off (PTO).
• 401(k) plan.
• Medical, dental, vision, life, and disability insurance.