Table Games Supervisor
Atlantis Casino Resort Spa · Reno, NV · 3 mo ago
ManagementFull-time
Overview
At Atlantis Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Reno, Nevada; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.
Responsibilities
- Promotes a positive guest experience in a prompt, courteous, and professional manner.
- Creates a fun and exciting atmosphere for our guests.
- Serves as the primary supervisor for Table Games and personnel, ensuring adherence to policies and procedures.
- Supervises up to 7 games in a section, managing staff effectively and resolving conflicts and issues as they arise.
- Evaluates performance standards, coaches dealers, and reports to the Games Shift Manager.
- Performs other assignments as assigned by management.
Qualifications
- Must be at least 21 years old.
- State of Nevada Gaming License.
- Working knowledge of Title 31 and compliance with regulations.
- At least 1 year of previous Table Games supervising experience.
- Able to accurately track guests' average bet, buy-ins, and win/loss.
- Able to promote the Club Paradise Card and gather necessary information.
- Able to pass on all pertinent information to the Games Shift Manager.
- Adhere to all appearance standards, including no visible tattoos, piercings, or unnatural hair colors.