Table Games Floor Supervisor

How You'll Make an Impact

As a Table Games Floor Supervisor, You Will

• Oversee the operation and conduct of assigned table games.
• Ensure games are operated according to Port Gamble S'Klallam Gaming procedures, internal controls, and established game rules.
• Supervise, train, monitor, and support Table Games employees.
• Coordinate dealer schedules and ensure tables are properly staffed and equipped.
• Deal cards and conduct table games as needed.
• Exchange currency for gaming chips and accurately handle fills and credits.
• Verify beginning and ending chip and money balances and supporting documentation.
• Monitor wagers and game activity to ensure proper procedures are followed.
• Calculate payouts, pay winning wagers, and collect losing wagers.
• Properly recognize and process approved promotional coupons.
• Monitor the gaming floor and quickly address concerns, disputes, or unusual situations.
• Provide friendly, professional service and promote positive guest relations.
• Handle guest complaints and compliments professionally.
• Assign and direct work while helping maintain an efficient and positive work environment.
• Address employee concerns, performance issues, and workplace problems in accordance with company policies.
• Perform other related duties as assigned.

What We're Looking For

• High school diploma or GED equivalent.
• Minimum of two years of Table Games experience.
• Strong knowledge of table game rules, procedures, and operations.
• Ability to confidently lead and support a team.
• Strong communication and customer service skills.
• Ability to remain professional and make sound decisions in a fast-paced gaming environment.
• Ability to obtain and maintain the required Gaming License.