Table Games Assistant Casino Shift Manager - Full Time - Grave Shift

Essential Duties And Responsibilities

• Oversees the Table Games activities during an assigned shift.
• Captures coordination with multiple departments to ensure total guest satisfaction and operational efficiency.
• Maintains compliance with federal and state gaming regulations.
• Maintains visual presence on casino floor.
• Provides timely leadership, motivation, and guidance to direct reports in pursuit of company objectives while ensuring highly effective performance by those direct reports.
• Affirms that surveillance is notified as required by casino policies and procedures and notifies Table Games Management of any discrepancies.
• Assists with managing and controlling labor and game spread to optimize business needs.
• Ensures the overall maintenance, appearance, and supply of all gaming equipment including layouts, chairs, shoes, discard racks, and other miscellaneous gaming equipment.
• Counts new and used card inventory and verifies logs with outgoing CSM.
• Reviews staffing needs to ensure proper coverage and work assignments for dealers and supervisors.
• Prepares daily reports.
• Actively promotes GSR tournaments, promotions, and events.
• Carries out supervisory responsibilities in accordance with company policies.
• Interviews, hires, terminates, plans, assigns, directs work, appraises performance, rewards, and coaches Team Members, addresses complaints, and resolves problems.
• Successfully onboards all new Team Members on their assigned shift.
• Performs other duties as assigned within the scope of this position.

Knowledge/Skills/Abilities

• Excellent analytical, organizational, and administrative skills.
• Possess a strong knowledge of all games, house rules, and Table Games counting methods and procedures as well as Title 31 and tax laws including computer-generated reports.
• Maintain strict confidentiality of classified information.
• Basic computer knowledge to access/input information and read/respond to email in order to perform job functions and assist guests.
• Ability to tactfully and diplomatically deal with the public and staff.
• Perform in fast-paced and goal-oriented environment.
• Must possess excellent business sense and a high level of professional ethics.
• Must hold a high regard for guest service and Team Member relations.
• Ability of complex reading, writing, math, and task completion skills is required.
• Must have the following skills: clerical, compiling, coordination, analyzing, supervising, instructing, precision working, following instructions, influencing others, memorization, problem solving, independent judgment, and decision making.
• Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
• Must be a minimum of 21 years of age.

Education And/or Experience

• Minimum of 3 years’ experience in table games environment and 2 years’ experience in a supervisory capacity is required or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
• A Bachelor’s Degree in business and finance is preferred.

Certificates And Licenses

• Must be able to maintain appropriate Gaming License & Alcohol Awareness card.