TA Operations and Systems Specialist

About the role

Nava is a consultancy and public benefit corporation dedicated to making government services simple and effective. Since 2015, Nava has helped federal, state, and local agencies tackle complex technology modernization challenges. Our expertise lies in guiding agencies towards modern, secure, and reliable cloud infrastructure, enhancing digital products and services, and focusing on user needs through human-centered design and modern engineering.

Responsibilities

• Support and maintain recruiting workflows and operational processes within Greenhouse ATS
• Manage requisition structure, opening setup, pipeline integrity, and workflow hygiene across Talent Acquisition
• Partner with TA leadership to improve recruiting operations, candidate movement workflows, and pipeline health visibility
• Identify, troubleshoot, and resolve workflow gaps, operational bottlenecks, and reporting inconsistencies
• Build, maintain, and validate TA dashboards, reports, and operational metrics
• Audit recruiting data to ensure reporting accuracy and operational integrity across systems
• Create and maintain SOPs, workflow documentation, operational guidance, and reporting standards
• Support operational audits and recruiting process governance initiatives
• Maintain alignment across Greenhouse, Jira, and TA reporting workflows
• Partner closely with Talent Acquisition, Staffing, People Operations, and Hiring Teams to support operational consistency
• Assist with operational rollout of new recruiting workflows, reporting structures, and process improvements
• Support change management and operational scaling efforts as TA continues to evolve

Requirements

• Recruiting Operations, Talent Operations, HR Operations, Talent Systems, or related operational experience in fast-paced or scaling environments
• Experience supporting recruiting workflows and ATS operations within Greenhouse and similar ATS platforms
• Experience building, auditing, or supporting recruiting reports, dashboards, or operational metrics
• Experience identifying workflow gaps and improving operational processes
• Strong systems-thinking and operational problem-solving skills
• Strong analytical and organizational skills with high attention to detail
• Strong written and verbal communication skills
• Ability to manage multiple priorities and operational initiatives simultaneously
• Experience partnering cross-functionally with Recruiting, People Operations, Operations teams, or business stakeholders
• 4+ years of experience in Talent Acquisition Operations, Recruiting Operations, Talent Systems, HR Operations, or related operational roles
• Bachelor’s degree or equivalent combination of professional experience and training

Desired Skills

• Experience with recruiting analytics, workflow governance, or operational reporting
• Familiarity with Jira, dashboard tools, reporting platforms, or workflow documentation systems
• Experience supporting Greenhouse implementations, workflow redesigns, or recruiting process optimization
• Experience with recruiting compliance audits or process governance
• Experience supporting sourcing, coordinator, recruiter, or pipeline operations workflows
• Strong process documentation and operational training skills
• Experience working in consulting, government modernization, digital services, or mission-driven organizations

Pay

$110,000—$120,000 USD

Schedule

Full-time, remote position