Senior TA Operations Specialist
Talent Acquisition Overview
Talent Acquisition at GitLab is evolving and you'll be at the center of it. As a Senior TA Operations Specialist, you own the full technology infrastructure that powers how GitLab recruits at scale. That means everything from ATS configuration and integrations to AI agent development and automation — you're the technical authority across the entire TA tech stack.
What You'll Do
Systems, Tool Configuration & Infrastructure - Own the end-to-end configuration of the TA tech stack — including ATS stages, fields, picklists, scorecards, user access, and permissions
Manage all tools configuration, maintenance, and core setup across the technology ecosystem
Own all integrations across the TA stack — including build, monitoring, and incident response when integrations fail; serve as the primary point of escalation for integration errors and outages
AI Agent & Automation Development - Design, build, and deploy end-to-end AI agents and automation workflows for recruiter-facing and enterprise TA use cases
Own automation architecture and workflow mapping across the TA infrastructure layer
Lead AI proposal triage — assessing feasibility, process impact, and candidate experience implications before approvals are granted
Drive prompt engineering, model management, and ongoing performance monitoring for all deployed agents
Tools Ownership, Roadmap, & Planning - Lead the TA systems roadmap — owning evaluation, RFPs, and tech stack planning for the TA team
Manage vendor relationships for all TA technologies
Own tools configuration, maintenance, and integrations
Lead legal and security reviews for AI tool proposals in coordination with the ATO and Enterprise AI teams
Develop business cases for new AI tool investments and support
Process & Enablement - Evaluate non-AI tool needs
Governance, Compliance & Enablement - Own AI governance framework and policy for the TA function — including bias auditing and fairness reviews for all AI tools and agents
Build and deliver AI-specific enablement curriculum and adoption programs for recruiters and TA stakeholders
Author and maintain all AI-specific documentation, playbooks, and SOPs within the TA knowledge library
Contribute AI agent performance data to TA dashboards and own AI performance reporting
What You'll Bring
Demonstrated experience owning and configuring enterprise ATS platforms and HR/TA tech stacks including stages, fields, integrations, and user access management
Hands-on experience building and deploying AI agents or automation workflows in an enterprise environment
Strong understanding of prompt engineering, LLM behavior, and model performance monitoring
Experience managing integrations across platforms — including diagnosing and resolving integration failures
Familiarity with AI governance, bias auditing, and compliance frameworks
About The Team
The TA Operations team at GitLab is built around two complementary functions: TA Technology, and Process & Enablement. Together, we own the tools, systems, data, processes, and programs that power recruiting across the company.
Grade Level and Salary Range
The base salary range for this role's listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location.
Benefits
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave