Senior Program Manager, TA Operations & Systems

About the Role

We're looking for a Senior Program Manager, TA Operations & Systems to join Remitly's Talent Acquisition organization on a 6-month contract, with the possibility of extension. Reporting to the Head of TA Operations, you'll oversee the systems and tools that power our recruiting lifecycle.

Responsibilities

• Own TA's core systems, including our ATS/CRM stack, which consists of platforms like Workday, GoodTime, Gem, and similar tools.
• Maintain our tooling workflows, testing and troubleshooting complex issues to optimize our tech stack.
• Evaluate, pilot, and implement new TA tools and AI-enabled workflows as our stack evolves, driving adoption through hands-on training and change management.
• Map, standardize, and continuously improve recruiting workflows end to end, removing bottlenecks and driving consistency across regions.
• Lead cross-functional operational projects, from process improvements to system enhancements, serving as a go-to TA resource for stakeholders in Legal, Compliance, Compensation, HRBPs, People Operations, and Global Mobility.
• Turn recruiting data into decisions: analyze metrics and translate insights into clear recommendations and action plans.
• Partner with the EMEA/APAC TA Operations Partner to keep systems and core processes consistent globally.

Requirements

• 5+ years in Talent Acquisition, Recruiting Operations, or People Systems, with a focus on program management and/or systems & tools, ideally in a high-growth, global, or distributed environment.
• 2+ years of hands-on administration of TA systems like ATS, CRM and/or scheduling platforms (e.g., GoodTime, Gem, Workday ATS).
• Experience with Workday ATS administration is a plus.
• Fluency with AI-enabled tooling (e.g., Claude) and a bias toward using technology to eliminate manual, repetitive work.
• Strong program management skills — able to scope, prioritize, and run cross-functional initiatives to measurable outcomes while managing a roadmap across competing demands.
• Excellent communication and stakeholder-management skills — able to influence across diverse stakeholders and tailor your message across audiences.

Pay

The hourly range is $65-$75 per hour.

Schedule

For corporate team members, we have an in-office expectation of at least 50% of the time monthly, typically achieved by coming in three days a week.